Tag Archives: Rebecca Gibb

How Can We Make Virtual Wine Tastings Less Sucky?

Note: This piece was mentioned in Meiningers Wine Business International’s April 15th, 2020 article “Can virtual wine tastings be saved?” by Robert Joseph

The last few weeks, I’ve been wrapping my head around the new abnormal. This has included indulging in the smorgasbord of virtual wine events that have sprung up everywhere. They’re fairly easy to find via social media and handy calendar pages. But while several events, such as Master of Wine Rebecca Gibb’s Lockdown Wine Quiz, have been terrific distractions, most of the virtual wine tastings held by wineries have been absolute duds.

Eduard Ritter - Wine tasting. Uploaded to Wikimedia Commons under the public domain

Which has really bummed me out.

I was very high on this idea. Virtual tastings seemed like an excellent way for wineries to stay connected while generating revenue with the sale of VT wines for the events.

While sommeliers, retailers and bloggers have also been hosting virtual wine tastings of their own, I focused on winery VTs to see how they were adapting to this platform. But after sitting in on numerous virtual tastings (or watching the post-broadcast YouTube recording) from wineries big and small, US, Australia, UK, France–one consistent theme emerged.

Most of these events are boring as hell.

I’ve not seen a winery publicize data from their virtual tastings. But for the ones that have conducted multiple events, I’m willing to bet that they’re already seeing a participation drop as we move from novelty to reality.

However, rather than scrap the idea altogether, we should take a critical look at where these events may be falling short.

Other writers, such as Antonio from Wine and Other Stories, have offered feedback and suggestions from a consumer’s POV. But I want to focus on how these virtual tastings are likely failing with their two main objectives (building connections & generating revenue)–and how we can reframe them to make them more effective.

It’s hard to make a connection when you’re missing the critical connecting link.

This is the Achilles’ heel of winery virtual wine tastings. They want to “bond” and connect with consumers over bottles of wine that the person on the other side of the screen probably doesn’t have. Even tastings that are tied to wine club shipments or special VT kits are hampered by limitations as most people don’t want to open up multiple bottles at once. And you certainly can’t bank on everyone having a Coravin at home.

Few things increase the “suckitude” of a virtual wine tasting more than listening to folks go on and on about a wine that you’re not tasting. It doesn’t feel like a chat or a connection. At best, it’s a wine review of something that you might be interested in buying in the future.

But consumers don’t want to devote much time and attention listening to wine reviews. Think of why digital-savvy wineries tend to keep their “About this Wine” video clips reasonably short. You lose people’s interest droning on about wines that they’re not tasting.

Sometimes, you even lose it while they are tasting.

The goal shouldn’t be to connect over the wine but to connect with the people.

Now we’re not going to abandon objective #2 (generate revenue) completely. But if wineries want to make virtual wine tastings a long term success then they have to divest from the “tasting” part that’s limiting their reach. Instead, we need to start thinking of these events as FaceTime Podcasts.

Every winery should make it a priority to check out Levi Dalton’s I’ll Drink to That! podcast before they even think of doing another virtual wine tasting. These fireside chats with winemakers and other industry folks are chockful of best practices on how to maintain a wine lover’s interest for an hour (or more).

Many episodes of IDTT start with a special offer to buy a wine from the featured guest.
Levi Dalton I'll Drink to that

I haven’t yet hunted down a bottle of Hanno Zilliken’s Saarburger Rausch Riesling but this winery is still top of mind even 5 years after I first listened to this episode.

But that single wine is never the focus, nor are the chats ever bogged down with tasting notes and minutiae–even though they can get plenty geeky. Instead, Dalton keeps the attention on the person behind the wines. And it’s not just the stories or anecdotes that are superb. In the interactions between Dalton and his guests, you get a feel of their personality and presence. They become real and more than just a name or label.

There’s scarcely an episode of IDTT featuring a winemaker which doesn’t make me more interested in finding that producer’s wines. Even if I don’t immediately buy them, seeds have been planted that make their brands more likely to blossom, top-of-mind, when I see them on a wine list or retail shelf.

Before even tasting a drop of their wine, a connection has been forged.

Now think of combining that seed-planting with digital video and interactive platforms.

The advantage of a virtual wine tasting is that folks can see the winemaker interacting in real-time. They can ask questions and have them answered live on screen. That’s freaking cool and we should be excited about this potential.

These are powerful tools to build strong connections with consumers. So why limit them to just people who already know your brand and have pre-bought your wine?

You want the reach and effectiveness of a podcast. The difference between a virtual wine tasting and a “FaceTime Podcast” is like fishing with a small hand net vs. a large casting one.

Cast with a bigger net. Broaden your web event’s topic.

By far, one of the better virtual wine tastings I watched was done by Elizabeth Vianna of Chimney Rock Winery in the Stags Leap District. Now, yes, I am admittedly biased because I clearly adore Chimney Rock wines. But over the past few weeks, I’ve sat through at least a half-dozen virtual tastings, FB and IG live events done by other wineries I equally love that were thoroughly lackluster.

I want to highlight Chimney Rock’s tasting because it has both the inherent limitations of VTs (focus on a pre-sale kit of wines) as well as the tantalizing hints of what a good “FaceTime Podcast” could be like.

While talking about the four wines in front of her, Vianna kept dropping intriguing tidbits that spoke to broader topics about vintages, blending, aging wine, etc. While answering questions from the audience, more fertile themes emerged that could be their own dedicated topic for future events.

For example.

(6:33) Ying & Yang of blending hillside fruit vs. valley fruit

(8:06) The “Lazy Winemaker Vintages” of 2013, 2014, 2015

(17:34) When should I drink this wine?

(20:50) Why Cab is king

(21:50) Winemakers as interpreters instead of creators, aka “What happened in 2012”

(27:25) The 2011 vintage, aka “What would happen if Napa Valley had Bordeaux weather in a tough year.”

(40:04) White wines for red wine drinkers

All of these could be done inclusively while still prominently featuring a winery’s wines.

Picture promoting this kind of an event.

The 2013, 2014 and 2015 vintages produced some spectacular wines in the Napa Valley. With droughts and Mother Nature doing a lot of the heavy lifting, these vintages are playfully nicknamed “The Lazy Winemaker Vintages.” Join us this Saturday, April 4th, with your favorite 2013-2015 Napa wine as our winemaker answers your questions and takes you through what made these years special. Don’t have a bottle handy? We’ve got you covered [link to store], but you can bring anything you like.

Throughout the event, you’re featuring your wines from those vintages but they’re more like “product placement” props. People are still seeing the labels and getting your insights on how the vintages shaped those wines. There’s plenty of seeds being planted to intrigue the consumer. However, because the focus is on the vintages, rather than those specific wines, the audience doesn’t feel left out or that the event isn’t relevant to them if they’re not tasting the exact same wine you are.

Also, your content becomes way more useful and searchable for people to discover down the road. A YouTube video with strong keywords in the title like “Why Cabernet Sauvignon is King in Napa Valley” is going to get a lot more views over the years than “Live Tasting Event April 4th” or “March Wine Club Shipment Live Event”.

Long term vs. short term thinking

seedling pic from Petr Smagin. Uploaded to Wikimedia Commons under CC-BY-4.0
The current en vogue of virtual wine tastings built around wine club shipments and VT kits might produce some short-term revenue. I don’t discount that that is incredibly important right now.

But their inherent limitations still mean that you’re fishing with a small net that’s not going to get much bigger. And you’re relying on those existing consumers to stay interested enough in the “virtual tasting” format to continue participating. While it’s too early to have any concrete data, the shelf life for VTs doesn’t seem very promising.

But the potential of these online tools is extremely promising. We just need to continue to innovate and experiment on how we use them.

The key to remember is that even when you’re not selling bottles, you’re still selling your brand. You’re selling your passion, personality and insights.

You’re planting seeds.

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Viva La Vida New Zealand — The Coldplay of the wine world?

At a recent panel on New Zealand wine held in London, Richard Siddle, a long time editor of several UK wine business publications, called the Land of the Long White Cloud “The Coldplay of the wine world”.

Photo by Zach Klein. Uploaded to Wikimedia Commons under CC-BY-2.5

Ouch.

Ostensibly, it was meant to be a compliment with Siddle noting that Kiwi wines are “consistent, popular and in everyone’s collection”.

But liking a country’s wines to a band that has just as much ink devoted to wondering why they’re so loathed as they do positive press, doesn’t exactly scream “Highly Recommended!”.

With compliments like that, who needs insults?

Dad Music and Mom’s Wine

Nylon columnist Anne T. Donahue aptly summed up the criticism of Coldplay following their 2016 Super Bowl performance as a chafing against “dad music”.

I mean, it’s not that Coldplay was incompetent or bad—they were fine. But “fine” isn’t enough, especially when compared to Beyoncé’s “Formation” battle cry, and her dance-off with Bruno Mars. To appear alongside both artists on stage served only to highlight Coldplay’s normality; to draw attention to the overt safeness of a band we once felt so strongly for, which then reminds us of who we used to be. Ultimately, Coldplay has become the musical equivalent of a friend we had in high school: okay, I guess, but someone you don’t have anything in common with anymore. — Anne T. Donahue, 2/12/2016

I have to admit, that “okay, I guess” sentiment really does encapsulate my thoughts on New Zealand Sauvignon blanc. Maybe Siddle is onto something?

Now don’t get me wrong. New Zealand Sauvignon blanc does have many charms. They’re always exceptionally well made and consistent. Virtually regardless of producer or vintage, you can order a Kiwi Sauvignon blanc and know exactly what you’re going to get.

Grapefruit, passion fruit, gooseberry and guava. Check. Lemongrass, green bean and jalapeno. Check. Crisp, lively mouthfeel. Check.

For students taking blind tasting examinations, you pray that a New Zealand Sauvignon blanc is included in your flight. In a world of so many exceptions, a classic Marlborough Sauvignon blanc is as much of a sure thing as you can get.

Which makes it boring as hell.

When you get what you want but not what you need

There’s no doubt that since Montana Wines/Brancott Estate introduced to the world Sauvignon blanc from Marlborough in the 1970s, it’s been a raging success for the New Zealand wine industry. In 1985, it status was elevated even further when David Hohnen established Cloudy Bay as the first dedicated premium Sauvignon blanc producer in New Zealand.

Soon supermarket shelves and restaurant wine lists were awash with the wine of choice for suburban moms everywhere. Led by labels like Kim Crawford, Nobilo, Villa Maria and Oyster Bay, around 86% of all the wine exported out New Zealand in 2017 was Sauvignon blanc.

The flood of grapefruit and gooseberries to the US alone generated around $571 million in sales. Those figures, coupled with still healthy sales in the United Kingdom, pushed the value of New Zealand exports over $1.66 billion NZ dollars in 2017.

Yet the overwhelming dominance of the industry by one grape variety has given many folks, such as Master of Wine Tim Atkin, reason to question if this is “…too much of a good thing?

Arguably the biggest problem with New Zealand Sauvignon Blanc is the influence it has had outside the country. It’s not just the idiotically named Kiwi Cuvée, produced in the Loire Valley by the French company Lacheteau, it’s also the me-too styles that are produced in countries like Chile, South Africa and Australia. Yes, I know that there are different interpretations of New Zealand’s signature grape, but the most successful is the one that someone described as a “bungee jump into a gooseberry bush”. With some residual sweetness, of course. — Tim Atkin, 3/7/2018

The bounty of options of not only authentic New Zealand Sauvignon blanc but also a parade of facsimiles is like skipping over “Clocks” on Spotify only to have the next song be a cover band version.

Is It All Yellow?

Really fantastic Pinot gris from Martinborough. It had some of the zippy acidity and even gooseberry of a NZ Sauvignon blanc with the tree fruits and weight of an Oregon Pinot gris.

Even New Zealand producers are starting to fret about the risks of having all their eggs in one grapefruit basket.

Lucy Shaw of The Drinks Business quotes Philip Gregan, CEO of New Zealand Winegrowers, at that London panel with Siddle “The challenge now is to broaden the story beyond Sauvignon Blanc. We’re a New World country so we need to be open minded, think differently and come up with fresh ideas in order to keep our wines exciting and relevant.”

Google “New Zealand wines beyond Sauvignon blanc” and you’ll get a laundry list of wine writers and bloggers craving something different.

Will those cravings eventually extend to consumers who are still driving the thirst for tankers of Sauvignon blanc?

Perhaps.

While right now Pinot noir has a head start in crafting its own identity in New Zealand, it could be the sirens of Chardonnay and Pinot gris that tempt bored Millennials back to the islands.

Tell me your secrets, And ask me your questions

The last chapter of Gibb’s book gives tips about visiting the wine regions of New Zealand. This will be extremely handy next year when the wife & I visit the country either before or after the Wine Media Conference in Australia.

If you’re interested in learning more about New Zealand wine–both Sauvignon blanc and the vast diversity beyond that grape–here are a few of my favorite resources.

The Wines of New Zealand by Master of Wine Rebecca Gibb.

I highlighted this book back in a July edition of Geek Notes and it has certainly lived up to its billing. By far this is the most comprehensive and in-depth coverage of the New Zealand wine industry that I’ve come across. While a lot of the producers and wine recommendations that Gibb make may be hard to find in the US market, she definitely spends considerable time highlighting the diversity of New Zealand wines beyond Sauvignon blanc.

UK Wine Show with Chris Scott

Chris Scott is a New Zealand native and wine educator in the UK. Sprinkled among the show’s 570+ episodes are numerous interviews with New Zealand wine producers and experts. A few of my favorites are below.

Harpers Podcast 1 New Zealand wine growers (58:23) — A bit unique compared to the usual UK Wine Show format with Chris interviewing Philip Gregan and 3 growers from different parts of New Zealand.

Allan Johnson on Palliser Estate, Martinborough (30:22) — Palliser is making some fantastic wines including Pinot gris (mentioned above) and Pinot noir that are distributed in the United States.

Martinborough Vineyards with Paul Mason (34:12) — Really great insights about the terroir of the Martinborough region on the North Island and the style of Pinot noir grown here.

Steve Smith Craggy Range on Terroir (20:27) — Steve Smith is a Master of Wine and here he touches on a lot of the unique aspects of New Zealand terroir–including why not every area is suitable for Sauvignon blanc.

Dr John Forrest of Forrest Estate on Riesling (24:12) — While I haven’t had an opportunity yet to try a New Zealand Riesling, it’s clear that there are some special areas in New Zealand (like the Waitaki Valley in the Central Otago) for the grape.

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Geek Notes 7/30/18 — New Wine Books to Geek Out With in August

Photo is from DEM of the New Zealand from GLOBE (topography) and ETOPO2 (bathymetry) datasets, precessed with Arcgis9.1 by jide. Uploaded to Wikimedia Commons under CC-BY-SA-3.0

Elevations of New Zealand

A look at some of the some of new releases in the world of wine books.

The Wines of New Zealand by Master of Wine Rebecca Gibb (released July 30th, 2018)

While there has been a few other books written to cover the wines of New Zealand such as Michael Cooper and John McDermott’s Wine Atlas of New Zealand (2002) and Warren Moran’s New Zealand Wine: The Land, The Vines, The People (2017), as far as I can tell this 356 page book is the first in-depth and exclusive look into the wines of New Zealand that has been written by a Master of Wine.

While previous books were written by New Zealand insiders, I’m intrigued at the perspective that UK-based Gibb may add to the story–especially in light of the global worldview of wine that is required to attain MW certification.

This intrigues me because it seems like in many ways that the NZ wine industry has been suffocating under the weight of success for their Sauvignon blancs with the grape still representing a staggering 72% of New Zealand wine production (2016).

Now with producers in other regions of the world breaking down the science of thiols and their precursors as well as the role of methoxypyrazines to tweak their own approach to Sauvignon blanc, wine shelves are awashed in pink grapefruit and gooseberries.

Suddenly New Zealand’s “distinctive style” doesn’t seem so distinctive anymore.

Photo by B.muirhead. Uploaded to Wikimedia Commons under CC-BY-3.0

View towards the Southern Alps but it honestly wouldn’t be out of place in the Malbec country of Mendoza, Argentina.

Yet for a country that spans over 10 degrees of latitude from the Northland region of the North Island down to Dunedin south of the Central Otago district on the South Island (more than the latitude difference between Champagne, France and Naples, Italy), it feels like there has to be more to the New Zealand wine story that just their ubiquitous Sauvignon blanc.

I mean, come on, this is a land that was able to bring to life on screen the diverse terrains Tolkien’s imagination in the Lord of the Rings series. Certainly there has to be a treasure trove of unique terroir that can be married to different varieties in magical ways.

As a wine geek and consumer, I would love to learn more about some of the 50+ other grape varieties grown in New Zealand.

What about Albariño in Gisborne? Syrah from Hawke’s Bay? Pinot blanc from Central Otago? Petit Verdot from Waiheke Island?

I know those varieties probably won’t excite the patio pounders and cafe sippers who guzzle down Kim Crawford, Oyster Bay and Nobilo by the caseful but it is certainly an answer for the legions of drinkers who’ve grown fatigued of Sauvignon blanc as is the inevitable fate for every fashionable variety.

Perhaps Gibb’s book would not only answer that fatigue but maybe also give a reason to give New Zealand’s old standby of Sauvignon blanc a fresh look with new eyes?

How to Import Wine: An Insider’s Guide (2nd Edition) by Deborah M. Gray. (To be released August 13th, 2018)

Gray’s first edition of How to Import Wine from 2011 was an extremely valuable resource for me in studying for the business unit of the WSET diploma.

It laid out clearly a lot of the complexities behind finding clients, building brands as well as the licensing, regulations and expenses that go into importing wine and finding distribution for those wines. It’s a far less romantic reality than you would imagine after reading Kermit Lynch’s Adventures on the Wine Route.

And then there is the reality of a rapidly changing market–driven particularly by Millennials and our wanderlust tastes. The second edition of Gray’s book looks to tackle some of those changes along with new laws and regulation that have emerged since the previous edition.

In Vino Duplicitas: The Rise and Fall of a Wine Forger Extraordinaire (paperback) by Peter Hellman. (To be released August 21st, 2018)

Seems like folks love reading (and writing) about rich folks getting snookered on wine.

Similar to how Benjamin Wallace’s The Billionaire’s Vinegar chronicled Hardy Rodenstock’s forgeries and scandals, Hellman takes a look at the build up and fall out of Rudy Kurniawan’s nearly 10 year con of infiltrating the big spenders clubs of the wine world and then blending his own fake bottles of legendary wines to sell to his buddies.

Hellman’s book was originally released in hardcover and audio book back in July 2017 and is a great read for folks who like historical non-fiction along with a peak into the gaudy wine drinking lifestyles of people who pop Petrus and DRC like a Sunday brunch wine.

Photo by Camw. Uploaded to Wikimedia Commons under CC-BY-SA-3.0

Why have mimosas when you can have La Tache? Assuming it’s real of course.

I also recommend checking out the 2016 documentary Sour Grapes which covers the Rudy Kurniawan from the perspective of those who knew Rudy as well as his victims and the people who brought him down.

That film also introduced me to the awesome work of Maureen Downey (aka ‘The Sherlock Holmes of Wine’) who was at the forefront in exposing Kurniawan. The day she releases a book on wine forgery, you better believe I will be snapping that sucker up on preorder.

The Wines of Eastern Europe by John Hudelson PhD. (To be released August 1st, 2018)

Photo by David Boyle. Uploaded to Wikimedia Commons under CC-BY-2.0

Seriously, Pošip is a fantastic white wine! Kind of like a less green and pungent New Zealand Sauvignon blanc.

Admittedly the wines of Bulgaria, Slovenia, Hungary, Romania, Georgia, Croatia and the like are a bit of a blind spot for me. Sure I’ve had Tokaji before (including a huge jackpot score with The Somm Game on my last trip to Vegas) and my mind was blown away on my trip to Croatia with how incredibly delicious their whites made from Pošip, Grk and Maraština were.

I’ve also had an oddball Bulgarian, Georgian and Romanian wine but outside of flashcard WSET knowledge about Bull’s Blood, Fetească Regală, Saperavi and the like I don’t really have much in-depth knowledge about the wines and culture of this part of the world. And I doubt that I’m alone in sharing this blind spot.

But exciting things are happening in the wine industries of Central and Eastern Europe with new winemakers taking fresh approaches to their bevy of unique indigenous varieties–to say nothing of the Natural Wine Movement that seems to have its spiritual home here.

With 386 pages written by John Hudelson, the author of Wine Faults: Causes, Effects, Cures (which was super valuable to me during my winemaking studies), I can see The Wines of Eastern Europe going a long way towards filling in that gaping blind spot.

Though giving Hudelson’s previous work on wine faults, I’ll be really curious to see how he approaches the topic of sulfite use and natural wines.

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