Tag Archives: Instagram

The Booming Popularity of Instagram Live Wine Events

Amber LeBeau in VirtualWineEvents.com, Wine marketing

Published on May 19, 2020

I call them the “Witching Hours.”

IG Live events

Every day starting at 5 pm, my smartphone buzzes alive with notifications. Someone is going LIVE on Instagram! Then another and another! 6 pm, 7 pm until they finally start to die off around eight.

And that’s just the first round of Witching Hours for IG events in Europe and South Africa. Like clockwork, if I forget to shut off my phone, I’m sure to be awakened at 2 am (CET) when the 5 pm Witching Hour on the US West Coast springs to life.

Of course, it’s not just wineries who are rushing to this platform. Pretty much everyone is hopping on the IG LIVE train from celebrities to chefs and musicians to regular folks just wanting to chat.

Eventually the avalanche of events will abate, but they’re not going to go away completely. As I’ve noted before, new habits are being forged and, for the 800 million daily users of Instagram, IG Lives will always be some part of their consumption. To that extent, I fully endorse wineries dipping their toes in this digital ocean.

But after months of watching numerous IG Live wine events, I do have a few suggestions.

1.) Realize that this is a competition for eyeballs

In short, don’t suck.

Every winery knows the challenges of competing amidst the “Wall of Wine” at a wine shop. However, on Instagram, you’re not just competing with a swell of other wineries and wine folks hosting events. You’re also competing for attention with Cardi B, Justin Bieber and Carmelo Anthony.

You obviously shouldn’t expect 10,000+ viewers, but even if you only manage to pull in a few dozen, you have to understand that those eyeballs are precious. There are so many other things that they could be doing or watching. But they’re here, watching you. So make the most of it.

The first thing you should do is understand the platform and what you can do on IG Live. Instagram has posted a playbook recently with links and tips. Be creative and, above all, be social.

Don’t fall into the trap of so many virtual wine tastings. No one wants to watch you drone on and on about wines that we likely don’t have at the moment. Even people that do have the wine often get bored to tears listening to that. These events should be more about featuring you–your personality and passion–than they are necessarily about selling wine. If people like you, they’re going to seek out your wines.

Two ways to get people to like you is to entertain or engage them.

And if you have adorable baby goats, by all means, show us those adorable baby goats!!!!

Show them something different. Right now, a lot of folks are craving the outdoors like never before. So show them some of the beauty and diversity of your vineyards. Give them a behind the scenes view of the winery that they ordinarily wouldn’t get on a regular winery visit. Everyone sees the manicured lawns and beautiful barrel rooms. Show us the reality and not the mirage.

Feature a guest. It could be someone else in wine or a musician, comedian, chef, etc. If you’re a family winery, hammer that point home by showing us Grandma Jean or Uncle Roger. Even if they’re not directly involved in the winery, they’re part of your story and what makes you different. Bonus points for featuring embarrassing childhood photos of the winemaker.

But remember that one of the charms of IG Live is the real-time feedback and interaction. Ask questions of your audience and pay attention to their responses. Make them feel like they’re part of the event.

2.) Make sure that people know that you are having an event–and cast a wide net

The biggest limitation of Instagram Live is that often people don’t know when they’re happening. Oh sure, if you’re like me and following lots of wineries and wine people, you can’t escape them. But most wine consumers aren’t following that many brands–especially on Instagram where years of boring bottle porn have turned off a lot of folks from following wineries.

The beauty of IG LIVE is that you can use engaging events to bring more people back to your Instagram feeds and encourage them to follow you. But you have to reach them first.

Overcoming this obstacle was one of the reasons why I developed VirtualWineEvents.com. With digital platforms, you can reach a global audience and don’t have to be limited to only folks who already know and follow your brand.

Once we realized how often people were searching for “Instagram” and “IG” on the site, we created a separate page just to highlight IG Lives.

There’s no reason why a winery in California hosting an IG Live at 1 pm can’t reach a consumer in Chicago, Dallas (3 pm), Toronto, New York (4 pm), Buenos Aires (5 pm), London (9 pm), Paris, Capetown (10 pm) or even Auckland (8 am).

Even if your wines aren’t available in those markets (yet!), people travel and talk. Tourism will eventually return. So why not be part of the global conversations that are happening everywhere online?

3.) Remember, it’s always 5 o’clock somewhere

The most practical advice I can give wineries is to listen to the wisdom of Jimmy Buffet and Alan Jackson. We don’t need to launch these events all at the same time. Especially with that global reach, there is an audience for exciting and engaging online wine content almost any time. It’s undoubtedly advantageous to have your event when there is less eyeball competition.

The vast majority of IG Lives get launched at the top of an hour. So even a simple offset of starting at half-past (when many events have ended) or quarter-till (before the next batch starts) is a smart move. But if I had a winery in the US, I would particularly think about doing a late-evening event between 8-10 pm (PST). I’ve been seeing things on VirtualWineEvents.com that suggest this time slot could be very promising.

Though, a caveat. With the Virtual Wine Events site only being live for a couple of weeks, I don’t want to read too much here. But, so far, we’ve seen a fairly consistent traffic pattern with a jump of users checking out the site and clicking on events at 8 pm (PST). Below I have a document read chart (i.e., events seen and clicked) from a typical day.

PST – West Coast US
CET – Central European Time (Paris, Rome)
AEST – Australia East Coast (Sydney, Melbourne)

Again, a small sample size but intriguing. If you think of it from a consumer’s POV, what do we usually do after dinner when we’re bored? We hop on our phone and look for something to entertain us.

But at that time, you might not want to commit to a full master class or hour-plus event. Folks are more likely to be looking for something easy and fun–a distraction. Dropping in on a short IG Live event (most last around 25 to 45 minutes) doesn’t feel like that much of a commitment.

If the topic is interesting (i.e., not “Hey, watch me drink and swirl a Chardonnay for 20 minutes!”), then it’s an easy click of the button for someone to join from the comforts of their couch or bed.

To leverage that impulsive, looking for something to do nature, I set up schedule tweets with the VWE Twitter account to steer people towards interesting IG Live events happening soon.

This is definitely (at the moment) an untapped time period for US wineries. It also works great for Australian wineries that are eying the US market as this witching hour falls smack in the middle of the day for you. Maybe even catch some early rising Europeans as well.

Again, this is the advantage of using these digital tools.

Thanks to platforms like Instagram Live, when wine consumers are looking for something to do, they can usually find it. Even when things return to semi-normalcy, we’re not going to abandon these habits completely. The urge to ward off boredom is always present. And the dopamine high of a notification buzz is potent.

Thankfully, it also pairs well with wine.

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A New Tool to Help Promote Online Wine Events

Amber LeBeau in General, VirtualWineEvents.com, Wine marketing

Published on May 4, 2020

My post last month on How Can We Make Virtual Wine Tastings Less Sucky? generated quite a response. While most of it came from wineries seeking honest feedback on their VTs, I also received numerous inquiries from folks wondering how I was finding these events. For me, it was relatively simple because they’re popping up everywhere on social media. But when I went to Google “Virtual Wine Tasting,” I quickly realized what a chore it was for consumers to find interesting online wine events.

Mobile screenshot from https://virtualwineevents.com/

Unless someone is actively following lots of wineries, wine schools, bloggers, etc., most of these events float under the radar. Yet, there’s clearly a growing interest even in a post-Covid future.

One silver lining emerging from this pandemic is that it has encouraged us to embrace digital tools like never before. Zoom is not going away, neither are Facebook and IG Live events. Everyday consumers are getting comfortable connecting with people and brands from across the globe on these platforms. Even when things get back to semi-normal, there’s always going to be an audience for online wine events.

We just need an easier way to find them.

VirtualWineEvents.com

I have to give credit to my wife, Beth, a former Google site reliability manager, for developing this site. She not only noticed that the domain name was available (as well as onlinewineevents.com) but that Google Trends was showing people searching for these terms. She had been itching to play around with wine-related technology in her quarantine downtime so, after a couple of weeks of work, we launched the site this weekend–already populated with over 200 events.

Google Trends in the US for Virtual Wine Tasting and Online Wine Tasting

Global results

This is a free tool for wineries, educators and other small businesses to promote their wine events.

While I will be managing the site and uploading events as I find them, it’s designed to be easy for anyone to use. All you have to do to upload an event is to create a login via FaceBook or Google. We also have an email login option that we’ll keep as long as it’s not being abused. The aim is to maintain some accountability on who is submitting events.

Once you’ve created a login, you can input an event on any date by filling in the details below. The listing will then need to be approved by admins who will make sure it is a legitimate event before going live.

The timezone is based on the login IP of the submitter (in my case, Central European Time). For global visitors to the site, the time will be adjusted to their own time zone.

Future Developments in the Works

We just launched the site this weekend with several more features slated to be added–including some front-end design work and the ability to upload photos. But three significant items coming soon:

1.) Social media share buttons on each event listing so that consumers can easily post to their SM accounts events that they are interested in.

2.) An “Interested” icon that consumers can select to highlight events that intrigue them. This will contribute to a Reddit-style “Trending Events” listing that will appear on the main page to highlight future events that are garnering the most interest. While the homepage for today’s events will always list things in order of what’s coming up next, future calendar dates will elevate to the top more popular events for higher visibility.

3.) A back-edit feature to upload links to recordings of events that have passed. As I noted in my previous article, the long term benefit of virtual wine tastings and other online wine events is that this is content that can keep working for you.

Search results on Virtual Wine Events include several of the most recent past events that are relevant to the query. Like this example of what someone would see searching for a wine event about New Zealand.

Items that have a post-event recording available will have a special tag noting this for users to check out.

Another feature that will come a little further down the road is the ability to subscribe to be notified of events based on keywords such as a favorite winery or wine region. This way, whenever an event that matches is submitted, the consumer will automatically get an email notification of it.

How can wineries use this tool effectively?

Mobile view of events.

While I highly encourage wineries to start using VirtualWineEvents.com as another promotion tool, you’ll quickly notice poking around the site that there are A LOT of online wine events happening. And more are popping up every day. So to maximize your reach, keep a couple tips in mind.

1.) Have a Catchy Title. Something more than just “Virtual Tasting with the Winemaker”–stuff. On mobile, all people are going to see at first is this title, so make it count. Do you have a particular theme like “The Battle of the Zins” or “Wines to convert Chardonnay-skeptics,” etc.? Think of something that is going to make folks want to click on your event.

2.) Have a Good Landing Page. This is the link that your event title goes to. Ideally, if it is an event that requires registration, you want the landing page to be that registration page. Consumers will lose interest if you make them have to click through multiple links.

3.) Make the Description Worthwhile. The search function pulls from the event title and description box. You want to make sure that if someone is looking for an event on Pinot noir, yoga, natural wine, etc., that they’re going to find you.

Any feedback or suggestions would be much appreciated!

As you can tell, this is still a work in progress. You can email me at amber@spitbucket.net with comments as well as hit me up on the Virtual Wine Events Twitter handle, @VirtualWineEvts.

This will definitely be a valuable tool for connecting consumers with wineries and other small businesses. The potential of online events is limitless and go far beyond just virtual wine tasting and webinars. There are folks hosting murder mystery parties, cooking and painting classes, R&B social events, trivia quizzes, watch parties for movies & YouTube premieres, etc. Long after we’ve emerged from our Covid slumber, there will still be consumers interested in online wine events.

Hopefully now they will be easier to find.

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The Coronavirus Email I’d Like to Get

Amber LeBeau in General

Published on March 19, 2020

Like many wine lovers, my inbox has been flooded this week with notes from wineries and wine shops detailing their response to the Coronavirus outbreak. Even places that I’ve not heard from in years, such as shops I patronized in the early 2000s when I lived in Missouri and Florida, have suddenly rediscovered my email address.

virus image photo by Harris A, et al. Released by the US gov under the public domain

It’s great that so many businesses are being proactive in closing to protect employees and guests. It’s also a smart move to offer free deliveries and curbside pick up.

But that’s not what I need right now.

As much as I love shopping for wine, a barrage of “BUY! BUY! BUY!” is going to get a quick ‘delete.’ At worst, it may even prompt me to unsubscribe. That’s because even though I do want to support small businesses, it’s just not where my head is at the moment.

Instead, my thoughts are taken up with concerns on how my high-risk dad is doing 5000 miles away. Or whether my sisters are going to be laid off and need help with bills as they juggle homeschooling their kids. Not to mention my own quarantine situation here in Paris.

So when I go to my inbox or social media feeds, I’m looking for something that I desperately need.

A distraction.

Something to do or look forward to that breaks me out of this rut of endless bad news and worry. I need something that feels somewhat normal even though every single thing around me feels alien and bizarre.

The emails and social media posts that resonate the most with me right now are ones that give me an outlet to not think about Coronavirus for a moment. Yet, I fret that in the desire to do something (and drum up sorely needed sales), many businesses are going overboard. It’s not a bad idea to want to communicate to customers. Nor is it misguided to let folks know that you’re still open for business even in a reduced capacity.

**But it’s more about how you go about it.**

1.) Drop the Form Letter Speak

I’m going to splice together text from several different emails I’ve received this week. Even though some are from wineries and others from wine shops, I doubt many will pick out the splicing because they all sound pretty much the same.

Dear Friends,

During these challenging times, we’re are so grateful for the overwhelming heartfelt support from you — our amazing customers. We would like to announce the following steps that we are taking in response to the Coronavirus (COVID-19) outbreak in the community. The well-being of our staff, customers, and the community remains our top priority, and we will continue to adapt and adjust these measures due to the evolving circumstances.

In compliance with the California public health mandate, our tasting rooms are temporarily closed. We appreciate everyone’s patience and understanding during this unprecedented time.

The positive news is that the rest of the business is up and running. If you’d like to place an order, you can do so online, or by speaking to one of the team. Whether you are self-isolating, lying low or just love good wine, keep your spirits up and enjoy FREE delivery.

Please stay safe and healthy, follow CDC guidelines, and we’ll all make it through this together.

Sincere thanks for all of your support!

Your customers have likely already received at least a dozen of these emails with several more still to come.

If someone is going to know exactly what an email says before they open it, it’s not an effective email. Businesses must find ways to break out of the formula. One way is to turn it back to the customer with a personal touch. Such as:

Dear Amber,

How are you holding up? As you may have heard, our tasting room is temporarily closed. But our staff has been coming in each day to check in on our wine club members. Please feel free to call or email us if you just want to chat, have questions about what we’re doing at the winery, or even need some wine sent your way. We’ll figure something out…

Think of how different it feels to receive the second email as opposed to the first. They both basically convey the same thing. (Hey, our tasting room is closed, but we’re still here and can get you some wine!) But the first feels formulaic while the second feels sincere and empathetic.

2.) Offer more than just wine to buy and free delivery

Maslow's Hierarchy of Needs image by FireflySixtySeven. Uploaded to Wikimedia Commons under CC-BY-SA-4.0

Yes, we all love wine. But right now, we need a little more than free shipping.

I wrote before about Maslow’s Hierarchy of Needs in the context of wine education, but let’s go back to its traditional use. Because, truthfully, wine really doesn’t have a ready place in the pyramid.

You have to realize that most all your customers are going to be focusing a lot on those bottom tiers of physiological and safety needs. But as more communities get locked down in isolation, that middle tier of needing communication and connection (belonging) is going to be more prominent.

This is when wineries and wine shops need to offer more than just their products. They need to offer themselves. We always talk about how the wine industry is a people-oriented business. That’s never going to ring more true than it will over the next several months.

Now is the time to think outside the box about how to reach consumers–not just to sell, but to connect. Numerous creative ideas are emerging from forward-thinking wineries like Kendall-Jackson which is planning a series of virtual concerts, cooking classes & yoga.

Several wineries such as St. Supéry are launching virtual tastings. While this runs the risk of being overdone, it’s a starting point for other creative ways to utilize platforms such as Facebook Live, Discord or Zoom to interact with consumers.

But there are so many other ideas that can be explored.

Movie night with your own Mystery Science Theatre 3000-type Rifftrax.

By Source (WP:NFCC#4), Fair use, https://en.wikipedia.org/w/index.php?curid=60496972

Wine + indulging your inner Tom Servo & Crow = a hella fun time.

I would love to be in a Zoom room listening to winemakers riffing films like Sideways, A Walk in the Clouds, Wine Country, Bottle Shock, A Good Year, etc. The awesomeness potential could be off the charts.

And it’s fairly simple to do, not requiring the purchasing of any movie rights. Select a movie that is currently available on Netflix, Amazon Prime, Hulu or even YouTube. Pick a date and time where folks can start watching at the same point. Encourage them to keep the movie on mute and then have fun drinking and riffing.

Virtual Book Clubs

Independent bookstores and libraries are taking the lead on this, but there is no reason why wineries and wine shops can’t follow suit. With many titles available on eReaders, lots of folks are going to be turning to books for a change of pace. You can discuss popular wine books or something completely different. This could be done on a Facebook and Instagram thread or, better still, setting up an interactive Zoom room that folks can participate in face-to-face (virtually).

Wine Games

On Instagram, I do a Mystery Grape game utilizing the IG Story feature. Other bloggers such as Outwines, The Grape Grind and Bin 412 do similar games as well. It’s an easy platform that many wineries and wine shops can pick up.

Whether it be wine education games or silly scavenger hunts around the house, it’s all good fun for a few moments of distraction. And, honestly, it’s probably a better use right now of your Instagram than glamour shots of the vineyard and bottle porn.

While folks want diversions, you have to toe the line to avoid sounding tone deaf. Things aren’t very glamorous these days and likely won’t be for a while. It’s important to acknowledge the hardship and uncertainty even when you’re trying to provide other outlets.

Move wine classes online

Robert Joseph, The Wine Thinker, and Polly Hammond of 5Forests are using Zoom to conduct their Real Business of Wine live streams. It’s a great medium for many virtual events.

This is especially important for wine shops to stay connected with the community. Many shops use their wine classes to help differentiate themselves from their competitors and build relationships with regular attendees. You can still have face to face interactions with your customers–just in a different format.

These classes should be free since you’re not providing wine and food. Though you could take a page out of the wineries’ virtual tasting book by offering a discounted package for delivery beforehand. But most people aren’t going to want to open up 6 to 8 wines at home. And you can’t bank on them having a Coravin.

So I would encourage you to build your classes around one bottle of wine to taste while listening and interacting with the instructor. The other bottles in a delivery pack could be “homework” for later to try at their leisure.

The important thing is to keep offering these classes–to keep offering that connection.

While it’s easy to get overwhelmed now, we’re all in this for the long haul.

It’s likely going to be several weeks, maybe even months, before things start feeling normal. Every wine business need to take that distant vision in their planning.

The craving for a distraction and normalcy is only going to grow. Wine can be both a blessing and balm during these troubling times. But wineries and wine shops need to do more than just ask for a sale.

They have to acknowledge the other needs that consumers have and find ways to deliver more than just a great bottle of wine.

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Dry January Can Go To Hell

Amber LeBeau in General

Published on December 31, 2019

Oh, it’s that time of year again.

Social media feeds are about to get flooded with #NewYearNewYou hashtags and selfies of self-determination. For those who frequently comment about wine and other beverage issues, the algorithm gods have a special treat in store for us.

The #DryJanuary fad.

Yay!

It’s not that I’m against the idea of drinking less.

Anyone that regularly reads this blog knows that I firmly support moderation and meaningful consumption. I’m also a staunch supporter of innovations in the wine industry that encourages moderation like small-format bottles and box wines. Heck, I even gave non-alcoholic wines a serious look.

But what I can’t get behind is sanctimonious virtue-signaling–especially for something that the science is far from conclusive about.

Yes, reducing overall alcohol intake is a good thing. But that is only good if it is sustained and habitual–not if it’s a temporary “binge” of abstinence. Just as detox diets don’t work, the idea of giving up alcohol for a month to “give your liver a rest” is similarly fraught with issues.

As Dr. Michael Apstein, a professor at Harvard Medical School and gastroenterologist, notes, “…there’s no science to support this practice, nor does it make sense physiologically.”

Bingeing during the holidays and then giving your liver “a rest” for January before bingeing again come February is like trying to catch up on sleep. It just doesn’t work. Overcompensating with sleep on Saturday and Sunday isn’t going to change the effects of your Monday-Friday sleeping habits.

Now I don’t think that everyone who scales back in January is a sanctimonious virtue-signaller.

Nor do I doubt the sincerity and good intent of folk who want to make more mindful choices in their lives. However, these usually aren’t the people plastering their IG with #DryJanuary selfies.

The problem I have is that making “Binge Sobriety” a hashtag fad distracts from the seriousness of actual alcoholism. To make matters worse, it’s often counterproductive. As Dr. Niall Campbell of Priory Hospital in London notes, many of the folks who feel compelled to try Dry January because of problematic drinking are setting themselves up for failure.

I know compulsive drinkers who have stopped for several Januarys in years gone by, but just counted the days until February…

They think ‘because I have stopped, I can stop anytime’. It’s rarely the case. — Dr. Niall Campbell, January 4th, 2019.

This sentiment is echoed by K.C. Clements in his very personal narrative about dealing with his own issues with alcohol, “I’m Skipping Dry January This Year— Here’s Why.”

He tried binge sobriety for many years. While he got some short term benefits, Dry January ultimately “provided just enough proof that I could continue on with my life unchanged, trapped in the delusion that I could quit drinking any time I wanted.”

People who need help with alcohol addiction are not going to get it from a hashtag.

The road to hell is paved with #GoodIntentions.

The flexing and selfies of strangers on the internet are never going to replace genuine support from family, friends and trained health professionals.

But what about the rest of us?

On the website of the UK group Alcohol Change, which actively promotes Dry January, they describe their “fun challenge” as a way for folks to “reset their relationship” with booze.

However, for many people, binge sobriety doesn’t even pause–much less reset–that relationship. To truly “reset” anything, you can’t avoid the item in question. You have to reframe your thinking about it.

If alcohol is just a means to get drunk–a buzz, a “social lubricant”–then your relationship is always going to be a challenging one. It’s like if you value your partner only because he’s “so good-looking” or she’s “great in bed” and never move beyond those superficial reasons.

If you think that the sum total and benefit of a glass of wine, a bottle of beer, a shot of whiskey or a cocktail is just as an alcohol-delivery vehicle then, yeah, that’s not healthy. It will always be difficult for folks with that mindset to follow guidelines of moderate consumption–up to 1 drink per day for women and 2 for men.

But moderation is much easier when you practice mindful consumption.

This is the same tact that nutrition and wellness experts recommend we take with our food. Don’t just mindlessly gulp down your drink. Slow down. Take time to engage your senses.

Another tactic of moderation and mindful consumption is to limit your alcohol intake to mealtime.

With alcohol, it’s especially important to think about what you’re drinking.

Who made it?
Where did it come?
What makes this drink different from anything else I could have ordered?

Frequent readers of the blog know that there is a story behind every bottle. However, the reality is that the story for some bottles is simply that they exist.

That mass-marketed Sauvignon blanc produced in an anonymous factory and shipped by the tanker? That patio-pounder Prosecco that always tastes the same every time you get it? Yeah, I’ll admit that their stories are pretty lame.

But these are essentially the fast-food versions of wine and it’s pretty hard to mindfully consume stuff like that. This is why mass-produced and anonymous wines should frankly be avoided.

That’s hard, no doubt. It’s so easy to order the house red or pick up that recognizable bottle that you see everywhere. Instead, you have to ask questions.

You have to actively seek out the bottles that have genuine stories behind them driven by real people. At its core, wine is an agricultural product. It’s made by folks who shepherded it along from grapes to glass. Find wines that talk about those people.

Instead of Dry January, think about #TryJanuary.

I have to give credit to one of my #UKWineHour friends, James Hubbard, for bringing this idea to my attention.

I will be doing #TryJanuary where I aim to try wines either from less common varieties or less popular regions.

— James Hubbard (@JamesHubbard113) December 30, 2019

His comment came up during an interesting thread that pointed out how independent wine shops and restaurants often bear the brunt of Dry January. The big grocery store chains and mega-corps behind mass-produced brands can weather a month of binge sobriety till February. However, small local businesses–the ones that employ your neighbors and support the community–keenly feel the pain of four weeks of lost sales.

Hubbard’s advice to spend January trying new things works hand in hand with becoming a moderate, more mindful drinker.

Break out of your rut. Try something different. Visit your local shop or wine bar and talk to the people there about wine. Ask about its story.

No one is saying that you have to become a wine connoisseur, obsessing over terroir and coming up with long, flowery tasting notes. You don’t have to do any of that.

But if you truly want to “reset your relationship” with alcohol, paying attention to what you’re drinking is going to do far more for you than a month of “Binge Sobriety.”

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What makes a winery Twitter account worth following?

Amber LeBeau in General, Wine marketing

Published on December 18, 2019

The website Glass of Bubbly regularly publishes a list of their Top 200 Social Media Influencers in sparkling wine. Now while most people think of “influencers” as Instagramers and wine writers (none of which are The Real Influencers of the Wine World), the Glass of Bubbly list is made up almost entirely of winery brands.

Photo by 472301 from https://pixabay.com/illustrations/social-networking-marketing-business-2187996/. Uploaded to Wikimedia Commons under CC-Zero

I’ll admit that I don’t quite get the methods or metrics that Glass of Bubbly uses to compile their rankings. But as a regular Twitter user, I’m always game to finding new accounts worth following. So I went through and looked at all 200 accounts on this list.

I found that, much like winery Instagram feeds, a lot of them suck.

Now I did find a few worth following (which I’ll tag throughout this piece), but the most common theme of many of these accounts is that they were boring as hell. Instead of engaging and unique content, most winery Twitter accounts fall back on trite bottle shots and canned ad verbiage–if the account is being updated at all.

Unfortunately, many brands (like Jacob’s Creek) have not had a new post in months or even years. This is a darn shame because Jacob’s Creek Twitter actually had a lot of interesting posts that would make me want to follow them.

And there we get to the crux of it all. To make an account worth following, it has to be interesting.

It has to have content that you don’t find easily from other sources. It has to give you a reason to stop scrolling for a moment and pay attention. You’ll never “influence” someone if you don’t interest them first.

For most people, social media is an escape. So the question that every winery should ask themselves about their Twitter is,

“Is this a feed that someone would want to escape to?”

I wasn’t planning on linking to any of the negative examples, but this Twitter feed baffles me to no end.

If you’re running your Twitter feed like a neverending ad or parade of bottle porn, then the answer is a resounding “No.”

More so than in any other type of marketing, wineries need to think like consumers when it comes to their social media.

Think about what you like seeing and reading about when you’re looking for a distraction from the day.

Think about what makes you stop scrolling.

Is it an endless stream of hashtags and emojis? Probably not.

Nothing but links to your IG or FB page? Erm.

And why on earth would any consumer care about an automated bot-message noting the number of people who followed & unfollowed you?

Plus, if I live several hundred miles away and can only buy your wine online, knowing what your holiday tasting bar hours are is not going to be a compelling reason to follow you.

But you know what is a compelling reason?

Monsoon Valley (@MonsoonValleyUK) sharing Thai dining customs and the unique sights of their homeland.

Parés Baltà (@paresbalta) posting a surprise they discovered while pruning, which highlights the biodiversity in their vineyards.

Rives-Blanques (@RivesBlanques) in Limoux, France pulling out an eye-catching quote from Jancis Robinson that “white wine can look even more alluring in a decanter than red.”

Raventós i Blanc (@RaventosiBlanc) in Spain sharing BABY SHEEP! First rule of winery Twitter–If you can post videos of baby animals, always post videos of baby animals. Guaranteed scroll stopper. Though do sheep always growl like that?

Dante Gabriel Rossetti - Hanging the Mistletoe from The Bridgeman Art Library, Object 87464. Uploaded to Wikimedia Commons under CC-PD-Mark

Dear, let’s kiss underneath the “poop on a stick.”

Dunleavy Vineyards (@DYvineyards) in Bristol & Somerset sharing an Italian greyhound puppy so small that they needed to use a pen for scale.

Ambriel Sparkling (@Ambriel_UK) of West Sussex shattering all my romantic notions about mistletoe with a tweet that sent me down the Google rabbit hole looking up the origins of the word “mistletoe.”

Carolyn Martin (@creationwines) of Creation Wines in South Africa tweeting (and sharing retweets) about what makes Overberg unique and worth visiting.

Show us the people and personalities behind your brand.

Wine is an agricultural product with dozens of distinct hands having a role in shepherding it from grape to bottle. Show us those hands and the heart of the people behind them because that is what truly makes your wine special.

Like Curtis Fielding of @FieldingWinery, who is apparently a big Toronto Maple Leafs fan and is fond of retweeting National Lampon Christmas Vacation clips. While I love geeking out about terroir, stuff like this is the cherry of the terroir sundae that people can relate to much more than soils and climate.

Biddenden Vineyards (@BiddendenVine) in Kent going back into the family archives to post old newspaper clippings from 1985 that shows that English sparkling wine isn’t that recent of a phenomenon.

Lakeview Wine Co. (@LakeviewWineCo) in Niagara-on-the-Lake, Ontario spreading some holiday cheer with their staff’s toy drive.

Featherstone Winery (@featherstonewne) in Vineland, Ontario celebrating the last pressing of the harvest.

The human touch and face

When scrolling through a social media feed, our eyes are drawn to faces of people. Not only does it make us more likely to stop scrolling and pay attention to who is posting it, but we’re also more likely to respond to what we see thanks to the “Jennifer Aniston cells” in our brain.

Babylonstoren (@babylonstoren) in the Drakenstein Valley of South Africa paying tribute to their “pruning maestro” on his 80th birthday. In my article How Can Wineries Use Instagram Better?, I raved about a similar post from the Washington winery Côte Bonneville.

Waterford Estate (@waterfordestate) in Stellenbosch, South Africa highlighting the next generation taking a family trip to Table Mountain.

Reif Estate Winery (@Reifwinery) in Niagara-on-the-Lake, Ontario making excellent use of the #ThrowbackThursday hashtag. This is something that every winery should do. Share that nostalgia. Share the bad hairdos, shoulder pads, handlebar mustaches and bellbottoms. Those things resonate because we all have our own nostalgia and “Oh my god, did we really look like that?” pictures.

Show us the people and personality of your brand. That is why we follow your feeds.

Treat Self Promotion like Salt

By all means, post that great review or article mention. But make sure you’re sprinkling it in between other worthwhile and engaging content. Otherwise, we’re back to the same boring old ads. And, again as a consumer, why should I spend my time looking at your ads? If you want consumers to commit to following your Twitter account (and eventually seeing some of those ads), you have to make it worth their while.

A few wineries that do this well include:

Bob Lindo (@camelvalleybob) of Camel Valley sharing what makes English sparkling wine worth discovering with a well-produced Vimeo interview with BBC’s Saturday Kitchen.

Rathfinny Estate (@RathfinnyEstate) throwing out a bit of geeky wine history about Roman viticulture while encouraging folks to visit them in Sussex.

Geeky and sentimental.

Familia Torres Wines (@TorresWines) has an outstanding winery blog so their posts highlighting their efforts to revive ancient varieties in their vineyards definitely stands out from the pack.

Dr. Loosen Wines (@drloosenwines) in Germany is headed by the legendary Ernst Loosen. Their social media team does a great job of highlighting articles and short videos featuring Loosen.

Newsflash: Wine drinkers who follow wineries on Twitter might actually like reading about other wines.

Know your audience. Not everyone is going to bother looking up the Twitter handle of a winery to specifically follow them. A lot of times, wineries are getting follows because Twitter’s algorithm is recommending their accounts to folks based on similar interests–such as WINE!

So make use of the retweet feature and tweet out interesting wine articles that capture your attention. This adds value to your feed. It can also help increase engagement, making your Twitter posts more likely to show up in other folks’ feeds.

A great example is L’Acadie Vineyards (@lacadiewine) in Nova Scotia who commented on Alice Feiring’s recent piece in The New York Times pondering if the Natural Wine Movement is dead.

Denbies Wine Estate (@denbiesvineyard) in Surrey, UK got a mention in this article about interesting dessert wines from around the world. But they didn’t make the tweet promotional and all about them. Remember, you want your social media feed to feel more like an escape for wine lovers than an endless ad. Well played, Denbies.

Even Bottle Porn can feel less “porn-ish” with meaningful content behind it.

Why hire models to pose with bottles when you could retweet photos of real live consumers *actually enjoying* your wine?

Villiera Wines (@villiera) in Stellenbosch, South Africa does this nicely with explaining the history of the wine as well as the meaning behind the color choices on their label. WAY less boring than another beautiful shot of bottles held by beautiful people in beautiful locations.

JC Le Roux (@JCLeRoux) in Stellenbosch, South Africa let their consumers supply the bottle shots with very effective use of their #JustCelebrate 🥂 hashtag. This is a terrific example of engagement and what I was desperately seeking from wineries in my post One Night Stands and Surprises. Bravo JC Le Roux!

Who else I followed from the Glass of Bubbly list

As I went through all 200 accounts, I focused on the most recent December tweets (if there were any). If I saw at least 2 to 3 posts of engaging content, I followed them.

Flat Rock Cellars (@Winemakersboots) in Ontario, Canada.

Klein Constantia (@KleinConstantia) in Capetown, South Africa.

Henry of Pelham (@HenryofPelham) in St. Catharines, Ontario. Admittedly more “bottle porn-ish” than I typically follow, but their Anchorman-inspired caption on their ice wine grapes made me smile and earned their inclusion here.

Prosecco Superiore (@ProseccoCV). One of the few non-brands on the Glass of Bubbly list.

Fox & Fox (@sussexvineyards) of Sussex, England.

Apparently the Spier Light Art Festival is quite a thing to experience in Stellenbosch.

Spier Wine Farm (@SpierWineFarm) in Stellenbosch, South Africa.

Katnook (@Katnook) in Coonawarra, South Australia.

Ridgeview Wine (@RidgeviewWineUK) in Sussex, England.

Bench 1775 Winery (@bench1775) in Penticton, British Columbia. Another Twitter that is a little heavy on the bottle porn but won me over with posts about the ice wine harvest. Truly a labor of love to go out in sub-zero temperatures at night to hand-harvest grapes.

Ravine Vineyard (@RavineVineyard) in St. Davids, Ontario.

Red Squirrel Wine (@RedSquirrelWine) in London, UK.

Hattingley Valley (@hattingleywines) in Hampshire, UK.

Breathless Wines (@BreathlessWines) in Sonoma, California.

Vasse Felix (@vassefelix) in Margaret River, Western Australia.

Balfour – Hush Heath Estate (@HushHeath) in Kent, UK.

Godstone Vineyards (@godstonevines) in Surrey, UK. If you’re a fan of Downton Abbey and the Christmas time classic Love Actually, you’ll be right at home following this winery.

Schramsberg (@Schramsberg) in Napa Valley, California.

Coates & Seely (@coatesandseely) in Hampshire, UK. I’ve realized in compiling this list that a lot of UK wine producers have a very solid winery Twitter game going on.

So check out these accounts and let me know what you think!

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How Can Wineries Use Instagram Better?

Amber LeBeau in Millennials, Wine marketing

Published on June 28, 2019

It’s been a little over a month since I wrote my post Why Do Winery Instagram Feeds Suck So Much? which garnered some tremendous responses. Many folks have emailed me, including wineries, to share their thoughts.

I was most surprised at the number of wineries that asked me to “audit” their feeds. I have to give them massive credit for seeking honest feedback. It’s effortless to get lulled into the status quo, thinking that if you’re getting an okay amount of “likes” and “shares” that you must be doing good.

The vast majority of responses to my original post has been agreement that, yes, winery Instagram feeds do tend to suck.

But that’s not a universal sentiment. There was one really thought-provoking comment left by an owner of a social media agency that sharply disagreed with my take. You can go to the article to read her six-point comment as well as my reply. I appreciate her contrarian view and suspect that it’s probably shared by quite a few folks who run social media marketing firms.

But while we both agree that “authenticity” is vital, there are a few things about that contrarian view that I just can’t buy into–especially when it comes to marketing to Millennials who are the biggest users of social media.

Brand Awareness: The Be-All, End-All of Marketing?

One of the main points that commentator made was that “Regular pictures of the bottle help to keep the label top of mind is pretty basic, crucial even, to drive awareness and brand recognition- especially for new or boutique wineries.”

Now, I’m not against any pictures of wine labels appearing in social media feeds. My issue with “bottle porn” is the gratuitousness and oversaturation of it. Essentially many wineries take the idea of “Brand Awareness” and drive it off a cliff trying to emulate McDonald’s or Starbucks.

Here’s the thing. Wineries (especially small boutique wineries) are never going to be McDonald’s or Starbucks. It’s silly to take their idea of branding as benchmarks to emulate. People don’t look for the same things from wineries that they do from MacDonald’s or Starbucks. With those latter behemoths, they’re banking on the “top of mind” impulse buy.

I’m hungry. There’s a McDonald’s. You’ve got a Starbucks cup. You know, I could use some coffee.

Photo of image Created by Street Advertising Services for the Barefoot Wine Reverse Graffiti campaign in UK. Uploaded to Wikimedia Commons under CC-BY-3.0

Don’t mind the bird poop on the sidewalk. It adds street cred.

While you can make a valid argument that supermarket wines need to bank on some of this recognition impulse buying, this is not going to work the same way for a small boutique winery. Seeing a few random bottle porn pics on Instagram is not going to help these wines stand out in the massive wall of wine.

If you’re a small boutique winery playing in the arena of “Brand Awareness,” you’re always going to get trampled underneath the bare feet of the big boys.

Instead, small wineries need consumers who are actively looking to find their wines. They need consumers who are engaged and motivated.

They need intention, not impulse.

Brand recognition only gets you so far. Relationships will take you further.

The goal of small boutique wineries should not be “top of mind.” You’re never going to achieve that. But you can most definitely squeeze a little place in the hearts of consumers who feel connected to your wines because they feel like they know you and know a part of your story.

If you’re expecting to win the “Battle of the Wine Wall” with brand awareness and bottle porn, then you’ve already lost and dragons won’t help you.

That should be the goal of every winery’s social media strategy–building the relationships that consumers have with their brand.

Saturating your feed with nothing but bottle pics and fake poses doesn’t give the consumer anything to connect with. It doesn’t tell us anything about the people and places that makes a wine worth finding. There is no motivation to want to search online, get in a car, visit a store or winery.

It’s just…porn. Pretty pictures. A cheap thrill. Well, maybe not so cheap for the wineries that pay beaucoup bucks to marketing firms for the staged photoshoots.

So how can wineries inspire (good) intention on Instagram?

Well, the first thing you should not do is to treat your social media like “one big commercial.” Just no. Don’t.

This is especially vital if your winery is trying to capture the attention of Millennials. Because, if you haven’t heard, Millennials hate ads. Like we really, really, really hate them.

Now sometimes we’ll allow the subtle stuff, which is where the “bottle porn phenomena” got its start. But eventually too much is too much and all the subtlety is lost. Then you start venturing into the area where we feel like you’re ruining our social media experience.

Instead of putting you “top of mind,” you’re moving to the top of our shit list. That’s inspiring a bad kind of intention. I’m not kidding. Ask any Millennial you know and they’ll name a few brands that they absolutely refuse to buy because of how annoying their advertising is.

For me, Jared and Coit Cleaning can go to hell.

Maybe this is why Millennials are supposedly killing the diamond industry? So that no one will ever talk about going to this godforsaken store again. I’ve never set foot in here and never will because of their annoying ads.

And, honestly, while I wouldn’t say that they’re on a “shit list,” there are several wineries that have completely zapped any enthusiasm or interest I had in finding their wines simply because of how boring and porn-saturated their IG feeds were. It’s not like I would adamantly avoid their wines, but with so many other options competing for my wallet, “Why bother?”

That’s what you have to remember. There are so many other options competing for your consumer.

The ones that are going to get their attention are the ones that give them a reason to bother. For a demographic that craves connection and engagement, you have to meet them where they’re at.

You have to enhance their social media experience, not ruin it. Show us something interesting and engaging.

Show us something like Grgich Hills which lets visitors stomp grapes during harvest.

Or Long Meadow Ranch which, during Pride Month, subtly let all its followers know that everyone is welcomed there without nary a rainbow flag or pinkwashing in sight.

Show us some history like Charles Krug Winery or Buena Vista in a way that lets us know that we can take part in that history.

Share what makes you unique even if it’s your passions outside of wine like the art of James Frey of Trisaetum or beekeeping at Spottswoode.

Or just share your geeky love of doing what you do like what comes through in every IG post by the Mullineux family.

Show us your people because that is the one thing that most sets you apart from every other winery. From the vineyard workers, to harvest interns, the winemaking team, hospitality, everyone–they each put their own unique imprint on your wine.

I raved about this on Twitter during my #WineMktMonday chat, but I absolutely adore this IG post from Côte Bonneville.

Screen shot from Côte Bonneville IG https://www.instagram.com/p/ByiIlengOyO/

Rock on, Rosa! You better believe that I’m going to find some Côte Bonneville wine (like their gorgeous DuBrul Cab or crackling off-dry Riesling) to toast to her and the Côte Bonneville team’s efforts.

Heck, show us their family like this excellent post that Frog’s Leap Winery did to highlight a proud papa moment of one of their cellar crew.

And, well, cute animals never make a bad post. Seriously, you have to look at these baby sheep at Hanzell!

Now if you look at the IG accounts for all of those wineries, yeah, you’re going to see some bottle shots.

But their PPP ratio (People:Places:Porn) is far healthier than what you see on most winery Instagram accounts. And every single one of them gives me a reason to pay attention–a reason to feel a connection to their brand.

As a consumer, those kind of IG posts motivate me to seek out their wines with intent. They’re not crossing their fingers and hoping that brand recognition and impulse blows customers into their tasting rooms like tumbleweeds. Instead, they’re creating the wind that’s doing the moving.

Bottom line: People are always going to be better than bottle porn.

Maybe we need to get him frolicking on the beach? That should score some “likes”!

A consumer is always going to be able to make more of a connection with a real, living breathing person than an inanimated wine bottle. Every time. Everywhere.

You’re not selling vacuum cleaners. We don’t need to know all the products and features. But a HUGE part of wanting your wine is driven by knowing you. After all, the wine is a product of the passion and people behind it.

While I respect the hard work and effort of marketing firms, and I’d like to think that their hearts are in the right place, I need to be brutally blunt here.

If the people you’re paying to market your wines are telling you that you need to treat social media like “one big commercial,” then you’re wasting your money with them.

Yes, I’m sure they can point to plenty of metrics showing how many “likes” or “shares” and “comments” that a fancy, professionally shot and beautifully curated spread has. But tell me this…

Can anyone buy your wine with a “like”? With a “share”? How many comments of heart-eyes emojis can you point to that turned into real customers motivated to seek out your wines?

I’m not saying that metrics aren’t important. But they can be overstated. Ultimately the question that every winery should ask about their social media strategy is:

Do I want to chase likes and shares, or do I want to chase connections and sales?

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Introducing the Mystery Grape Game

Amber LeBeau in Geek Notes, Wine grapes, Wine Knowledge

Published on June 13, 2019

Update: Starting in Feb 2020, I’ve made some changes to the game to better work with my schedule. They are noted in italics in the “Here’s How It Goes” and “Timing” sections below.

A lot of my writings the past few months have been focusing on wine business and marketing topics. That’s always been an interest of mine that I’ve enjoyed exploring. But it’s also an area that I need to stay up on as part of my WSET Diploma studies and eventual attempt towards getting a Master of Wine.

All the images used in this post will come from a recent Mystery Grape. Can you figure out the grape?

The Wine & Spirit Education Trust and the Institute of Masters of Wine were both founded by figures in the wine trade and while their certifications require a broad depth of knowledge on grape varieties, wine styles, regions, winemaking and viticulture–the nature of the business of wine is always in the backdrop.

In fact, it is this inclusion of the global business of wine that most separates WSET and MW certifications from those of the Court of Master Sommeliers–which focuses instead on service topics.

I’ll still be doing regular Geek Notes and other general wine features on the blog. But I’ve started to focus a lot of my geekiness over on the SpitBucket Instagram account where I’ve launched a Mystery Grape game using the IG story feature.

So what is it?

There’s really not much online in a game format to help high-level wine students. A lot of wine games are tailored more towards newbie wine lovers. For myself, I was looking for a game to help with both blind tasting as well as deep-level wine knowledge of grape varieties.

I didn’t find what I was looking for, so I created it.

Be sure to look for secondary & tertiary aroma clues as well as primary notes.

Using photos featured on IG, I’ll post up to 10 clues relating to the identity of a particular wine grape. Players can answer by replying to the IG story or on a specific IG post that I do when the second batch of clues are live.

The next day I’ll highlight who got the correct answer first as well as other folks who got it right. I’ll also explain in the congratulation post many of the clues and often highlight a particular wine that exhibits a lot of the notable traits of the Mystery Grape.

It’s meant to be challenging. For the first batch of clues, I’m aiming for WSET Diploma/Advance Sommelier level knowledge with easier WSET 2 & 3/Certified Sommelier clues coming towards the end.

If you don’t get it, that’s alright. A lot of folks won’t. But I guarantee that you will learn something regardless.

Below I’ll give you some tips as I explain the game.

Here’s How It Goes.

Monday, Wednesday and Friday I’ll launch the game with the first clue being a wine map. This is going to be our starting base and is often an area that folks will encounter blind tasting examples from.

I’m going to feature plenty of grapes that aren’t included in blind tastings, but I do regularly reference the Court of Master Sommeliers’ list of Probable Red Grape Varieties and Probable White Grape Varieties. If you’re a wine student and don’t already have those pages bookmarked, you should bookmark them now.

The next 3 to 4 clues will be aroma and flavor clues.

It’s crazy how many white grape varieties have apples as a primary flavor.

Here is where I’m often going to get a little tricky because I’m not going to give you the dead-giveaway notes right away. I’m not going to post pictures of black currant, tobacco leaf, anise and cedar off the bat if I’m talking about Cabernet Sauvignon. Nor am I going to show you a map of Piedmont and then post pics of cherry, roses and tar for Nebbiolo.

Those items might come later on when I get to the WSET 2/3 level clues. But here I’m going to focus on some of the important but less obvious notes including young primary and secondary flavors as well as tertiary notes that come with age. I might also skip around the globe a bit. Many of these grapes are grown in multiple places and Diploma/Advance Sommelier candidates need to know those different notes.

However, the majority of the clues will pertain to the map region with other flavor notes being connected to regions that get brought up in subsequent clues.

Most of these clues will come from my own tasting notes of these grape varieties, but I will sometimes reference Neel Burton’s The Concise Guide to Wine and Blind Tasting, Rajat Parr’s The Sommelier’s Atlas of Taste and the Oxford Companion to Wine.

The last clue (#6) of the first batch is usually a context clue.

This pic actually contained two clues that were fairly specific to a particular white Australian wine grape. It referenced both the nature of the grape and an unique aging note.

Many grapes within a wine region will have similar flavor profiles. I can have a map of France with notes of red plum, blackberry, tobacco, pepper and chocolate and it could refer to dozens of grapes. So I need to narrow the focus a bit. I’ll do that by tossing in a clue that is relatively specific to the Mystery Grape–such as that this grape can also be found in the Veneto, Abruzzo and Puglia regions as well. (If you have an idea of what grape I’m talking about, post it in the comments).

Almost all these context clues are going to come from Jancis Robinson’s Wine Grapes. For Italian wines, I also like using Ian d’Agata’s Native Wine Grapes of Italy. Both books are must haves for wine students.

Now sometimes from this first batch, there will still be multiple contenders even with the context clue. Folks can take a stab at it, trying to be first. It depends on how generous I’m feeling with what kind of feedback I’ll give you if you’re wrong. Sometimes you might just have to wait for the next batch of clues.

Second Batch of Clues

Clues 7-10 will be more context clues hitting on history, wine styles and additional regions that our Mystery Grape is associated with. These often will tie back to the first batch of clues in some way.

And these clues will be easier–including more WSET 3 knowledge with at least clue 10 going down to WSET 2/Certified Sommelier/Certified Specialist of Wine level.

Admittedly this was a little hard for a Clue 9, but it was something that googling would give the answer away to.

At the launch of the second batch of clues, I will do a separate Instagram post that will also go out on the SpitBucket Twitter account highlighting a particular clue and letting folks know if someone has already guessed correctly.

Timing

I’ve been testing this game over the last month and found that I have players in the US, Europe and Australia. That pretty much makes a perfect time impossible. So I’m going to err on the sake of my sanity and go with the timing that works best for my schedule.

I’m in Paris so I will launch the game with the first batch of clues between Noon and 1pm CET. That will be 6-7 am New York, 3-4 am Seattle and 10-11 pm Sydney.

I know that kind of sucks for the Americans. But take solace in knowing that the first batch of clues is usually difficult enough that the Mystery Grape is often not solved until the second batch is posted.

The second batch will be released between 6-9 pm Paris time. That will be Noon-3 pm New York, 9 am to Noon Seattle and 2-5 am Sydney. Here is where it kind of sucks for the Australians but there have been some savvy Australians who have gotten the Mystery Grape with the first batch.

Again, my apologies that outside of Europeans, there is always going to be time zone issues for someone. But, hey, in the end, it’s all about having fun and learning something. The IG stories last up to 24 hours before they’re deleted so anyone can play at any time.

The best way to approach it is to set a personal goal of trying to guess the grape with as few clues as possible. Then try to beat your best the next day.

A Few More Tips

At first blush you might think this is a clue for a blue floral note. But the other clues are referencing a white grape.
However, look at the user name from the image @saffron.tabuma. That and clicking on the image to look at the tags, should help you realize that this is saffron. This note come out in certain white wines that have been “influenced” by something.

If you don’t understand a clue, it’s always a good idea to click on the picture and go to the original image page. Often the caption and #hashtags will give more context. I’m very deliberate in which image I choose and usually I will select images with specific hashtags.

Plus, sometimes the image I select is from an album of pictures taken by the Instagram user. I don’t consider those other album photos when I choose the clue image. But I have seen many times where they provide insight into wine regions that the Mystery Grape is associated with. Plus, they are usually cool images to look at too.

It’s okay to Google. Especially with the second batch, there is almost always a google-able detail that will lead you to the Mystery Grape. It’s not cheating if it helps you learn something.

Don’t expect the obvious, but also don’t overthink it. Yes, this game is meant to be challenging. But sometimes your gut from the first batch of clues turns out to be right. The same thing often happens with blind tasting. You never want to lock yourself in on one answer too early before you’ve fully evaluated the wine. However, you should always take note of what your gut instinct was.

Intrigued?

You can head over to Instagram now to take a look at today’s game. There you will also see posts from several of the last few games featuring grapes like Cabernet Sauvignon, Malvasia, Grolleau, Zinfandel, Pinot blanc, Rondo, Petit Verdot, Pinotage, Albarino and more.

You will see both “clue posts” as well as bottle pic congratulation posts. Those latter posts will explain many of the clues along with a featured wine made of the Mystery Grape.

BTW, how did you do?

Could you guess the French grape with some Italian flirting that I used as an example in the “Clue 6” section? Or how about the previous Mystery Grape referenced in the article’s images? Let me know in the comments below.

Happy Geeking!

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Why Do Winery Instagram Feeds Suck So Much?

Amber LeBeau in Wine marketing

Published on May 19, 2019

For a follow up to this post, check out How Can Wineries Use Instagram Better?

Okay guys, let’s sit down and have a heart-to-heart here for a moment. I’ve been breaking up with a lot of you via Instagram by unfollowing your winery accounts. And, yeah, it’s you and not me.

Simply put, a lot of your winery Instagrams aren’t worth a damn following.

Now I’m not saying that my own personal IG is gold. Don’t bother going there looking for inspiration or ammo.

But I’m not selling anything. I don’t make a dime from this blog, so my Instagram is purely for my own folly and note-keeping. Plus wineries shouldn’t be comparing themselves to personal IGs anyways. And god knows they shouldn’t be trying to emulate the feeds of so-called “influencers” which are their own kinds of pomp and circum-shit.

Instead, every winery needs to step back and think about what they’re doing on Instagram. What is the point of a consumer following you?

Is it to see a stream of spammy ads and bottle porn?

bottle porn pics from https://www.instagram.com/chateaustemichelle/

So much bottle porn…

Nope. Wrong answer.

If I wanted to see non-stop images of your wine bottles, I’d hijack your delivery truck and take it on a high-speed chase. News flash! People hate ads. That’s why we quickly turn the channel or flip the page.

So why in the world would I want to follow your feed just to see more time-wasting ads willingly? And that is precisely what your lovely, beautifully curated bottle shots in pastel locations are–ads.

Yeah, I can keep scrolling on by (which I do) but there comes a point where I (and other consumers) eventually pause and wonder–why am I following this shit? That’s when we wake up from the IG bubble and start searching for something real.

Give us dirty hands and real people.

Photo by https://www.instagram.com/p/BwkYD6QHP4J/

Great pic from Chimney Rock Winery. Grandma used to say that “Dirty hands are a sign of clean money.”
That’s probably still true, but in marketing to today’s Millennials, dirty hands are a sign of real people making authentic wine.

Wine doesn’t exist in a vacuum. It doesn’t magically appear out of Star Trek food replicators. There were real people who shepherded the land and put in the time, passion and effort to turn bunches of grapes into something meaningful in the bottle. Show us that!

One of the best lines that I heard on my recent press tour of the Stags Leap District was the comment from Chimney Rock’s winemaker and general manager Elizabeth Vianna that “… at least six hands have a role in getting the wine from grape to bottle.” Then she shared some of the stories of those hands like the cellar worker who has trouble clocking in during harvest because the fingerprint reader won’t recognize his print from being so stained and worn by the low-pH of grape must.

That’s a fascinating anecdote that makes me want to see those hands and drink that wine. If I’m going to follow a winery’s Instagram feed, it’s because I genuinely want to know more about it. That’s engagement that wineries shouldn’t squander.

Tell us why we should care. Then you will motivate us to seek out your wines and visit tasting rooms.

Seeing hideously artificial “set-up” shots of people posing with bottles or a random wine sitting alone next to the fireplace, on the beach, in the woods, or whatever does nothing to inspire us to do anything but unfollow your page.

If you’re going to show me “exotic places”, why not show me the vineyard? The winery?

Photo from https://www.instagram.com/p/BuDiUdAAjI9/

Great pic from the South African winery Thistle and Weed.
How many wineries talk about whole cluster fermentation on their back label and website but never bother to show it on their IG feed?

What happens in your vineyard and the winery shouldn’t be relegated to just back label jargon. Show us what happens! Yeah, it may be mundane and routine like budburst or racking, but to most consumers, these are exotic behind-the-scenes peeks into the magic of winemaking.

Every day, every winery has a gold mine of unique and interesting content ready to be featured. In the time you take to set up some plastic presentation with flowers and fruit, you could snap dozens of infinitely more interesting Instagram posts just by following around your vineyard workers and cellar hands and letting consumers see things through their eyes.

And for Pete’s sake stop with the 9 picture “puzzle portrait” spreads!

Photos from https://www.instagram.com/jbookwalterwines/

Ugh…I actually like this winery’s wines a lot but it’s hard not to be annoyed at this colossal waste of time.

My god is this not the most ridiculous waste of space (and likely photographer and marketing fees too)! Seriously, whoever tries to tell you that this is a great use of your Instagram feed should be fired.

Few things get me to hit unfollow quicker than to have my IG feed spammed with nine separate posts featuring fragmented pieces of wine bottles–all with an annoying caption to “Check out our homepage for the whole picture!”

Why?!?!?

Why do you think I want to invest my time in checking out your ad?

The People:Places:Porn Ratio

Photos from https://www.instagram.com/beauxfreres/

A decent PPP ratio from the Oregon winery Beaux Frères.

Every winery should go to their IG feed right now and take a look at their PPP ratio. Is your feed saturated with sad bottle porn or is it alive with personality-driven pictures of the people and places that make your winery interesting and uniquely you?

The wineries that do Instagram right tend to have a People:Places:Porn Ratio of 4:4:1 for every nine pictures. There can be variances in the mix of people and places featured as long as that last number is kept low.

The key to remember is that Instagram is for capturing attention, not commercials.

You want to give consumers reasons to learn more about your story and your wines. Instagram is a great platform to hand-deliver those reasons right to an engaged audience.

You just have to show us stuff that is actually worth our time and attention. Show us stuff that is worth following.

Save the bottle porn for print media. It’s a dying medium anyway.

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Fake Wine and Real Boobs

Amber LeBeau in Millennials, Wine marketing

Published on May 16, 2019

Does sex still sell? It used to be hard to argue against appealing to one of humanity’s most basic instincts. In many marketing campaigns–after hunger and security–a little titillation was the salt that added spice to a brand’s identity.

But recent trends suggest that we are slowly moving away from these Cro-Magnon conventions. Several studies have shown diminishing returns for ad campaigns that focus on overt sexual imagery. In some cases, they can even promote a backlash against brands.

Part of this is changing demographics with those pesky Millennials once again causing trouble.

They never want to follow the old playbook, don’t they? Even Victoria Secret and Abercrombie & Fitch have found that reaching Millennial consumers is a bit harder than the hot bods that they have splashed over their ads.

It’s probably because those sexy ads feel so fake. With around 90% of Millennials valuing authenticity in brands, it’s clear that selling fantasy is not always the best approach.

So why are there still folks in the wine industry clinging to these outdated marketing ideas?

Booth Babes and Nonsense

Earlier this month, the Bâtonnage Forum on Women in Wine conducted a panel where the topic of how women’s sexuality is used to sell wine was debated. According to Jess Landers of Seven Fifty Daily, one of the most “controversial” statements came from esteemed vintner and former UC-Davis professor Carole Meredith.

“…when I go to wine events, I see women who are overtly selling sex under the pretense of selling wine. I sometimes see women who show up to pour wine wearing very tight clothes, very short skirts, their boobs hanging out. I have to wonder, Do you feel that you have to dress like that because the wine you’re pouring just isn’t very good? Doesn’t that diminish the wine? And if it doesn’t diminish the wine, doesn’t it diminish you?” — Carole Meredith, How Women’s Sexuality Is Used to Sell Wine, May 6th, 2019

Preach it, Carole!

The scare-quotes around controversial is intentional because I honestly don’t see anything contentious with what Meredith said. In fact, I often have the same thoughts when I’m at a tasting with tarted up “booth babes” who don’t know a thing about the wine they’re pouring. It actually angers me that rather than invest in training on their products that the wineries and marketing firms that employ these women are encouraging them to use their other assets to sell wine.

I’m not angry at the women. They’re just trying to do a job. I’m angry at the mindset that thinks this schtick works.

But it only works in convincing me not to buy your wine.

Photo by Diego Delso. Uploaded to Wikimedia Commons under CC-BY-SA-4.0

Gratuitous side booby.

Any winery that has to resort to using sex to sell is raising the white flag.

They’re sending out the message loud and clear that what they’re putting into the bottle is as fake and vapid as their marketing. It’s a boob move.

I get that same message from brands promoted by so-called “influencers” posing with bottles on Instagram as well.

They might not have their boobs hanging out, but they’re certainly not selling you on the story or quality of the wine. Instead, they’re selling you on fakeness and parlor tricks. They want you to “hey, look over here!” while the magician pockets your card (and hopefully your money).

Maybe those tricks worked in the past. But today, misdirection is anathema to consumers craving authenticity and substance.

If you want me to buy your wine, put your clothes back on and tell me what’s in the damn bottle!

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Sculpting Soapstone in Napa

Amber LeBeau in Millennials, Napa Valley, Wine marketing

Published on May 11, 2019

I wrapped up my week-long press tour of the Stags Leap District yesterday. You can look forward to me spending the next couple months working through my notes in between other writings and reviews. For those that want a sneak peek of some of the insights and themes that I’ll be writing about check out the SpitBucket Instagram page. There I’ve posted pictures and thoughts from many of the wineries that I’ve visited.

Before the trip, I wrote about some of the questions and expectations that I had going in. A large part of my role in Friedenreich’s research entourage was to bring a Millennial perspective with an eye towards what the future of the Stags Leap District could be. While that is a role that I’m apt to fill, the WSET Diploma student and wine marketer in me is also conscious of the present reality of business.

Many times in between my Millennial “what if” questions, I found myself taking a step back to think about what I would do if I were a general manager, COO or president of a Stags Leap District winery.

Honestly? There is not much that I would do differently.

Though I still see challenges ahead, I couldn’t find fault in how well-executed all these operations were. It’s clear that these wineries have found a recipe that works for them and have spent considerable time, thought and capital into honing and perfecting that recipe. They’re all working hard to maximize the gifts of terroir like a sculptor skillfully chiseling away to reveal the beauty of the piece underneath.

However, they’re not chiseling their work into granite.

The nature of the wine industry is inherently transient. It’s an agrarian product that is a consumable good. There will always be factors at play (climate change, demographics, consumer trends) that will weather even the mightiest of edifices. No matter how much care, attention and capital that you invest, everything you do will always be chiseled in soapstone.

There is some sexy Malbec being made in the SLD. These wines combine the spiciness of Argentine Malbecs with the seductive texture of Stags Leap District wines.

Even the fabled European wine regions spent centuries, if not millennia, figuring themselves out.

Cabernet Sauvignon, which is the backbone of the great wines of the Medoc, is still in its adolescence in Bordeaux. The Bordelais have been making wine since the Romans while Cab only appeared on the scene in the late 18th century. And even then, it took some time to catch on. During the 1855 classification, many of the grandest estates of the Left Bank relied heavily on grapes like Malbec and Merlot.

The soapstone sculpture of Bordeaux has changed many times over the years. With climate change, it’s already starting to change again with a growing focus on Petit Verdot and even Malbec making a return.

With Cab barely out of the womb in Napa, why should we not expect its form to change as well?

Now I’m not discrediting the beauty of Napa and, particularly, Stags Leap District Cabernet Sauvignon. I had many delicious examples which I’ll be writing about on this blog. But while not as numerous, there were certainly several “unicorn” wines of other grapes that had me excited about what the future sculpture of SLD could be.

Some strawmen, some strong points.

Now back to those Millennials and the future challenges they may pose.

Often I heard the strawmen assessment that Millennials would come around once they had more money. However, there were also some excellent points which I’ll tackle in future pieces.

One is that education will be paramount in reaching Millennials. That does present the challenge of how do you entice anyone to want to be educated. But I also think it offers a double edge sword. One that can both cut Napa/SLD producers just as much as it can clear the path.

Another strong point is that rather than thinking of demographics, producers should market to “tribes”–i.e., a tribe Cab-lovers. This was argued exceedingly well by Russ Joy, the general manager of Stag’s Leap Wine Cellars. That tribal spin invites personalization with a sense of community and identity. A sort of “hipster” approach, which is somewhat ironic.

This tiny little patch of vines in the foreground is Malk Family Vineyards. Beyond the dirt road is Steltzner, then Joseph Phelps, then Mary Jane Fay Vineyards (fruit sold to Shafer), then Odette and FINALLY you get to the Silverado Trail.

But probably the point that I could appreciate the most was the blessing of small production.

This was made quite clear at the tiny 2-acre estate of Malk Family Vineyards. With only a few hundred cases, the Malks don’t need to focus on chasing the market. Anyone who finds them (and believe me, the drive to find them is a bit of a hunt), is someone who is already passionate and committed.

That small production provides a bit of cover that will undoubtedly help many producers weather the changes–regardless of what they’re carving.