Tag Archives: Wine shops

The Coronavirus Email I’d Like to Get

Like many wine lovers, my inbox has been flooded this week with notes from wineries and wine shops detailing their response to the Coronavirus outbreak. Even places that I’ve not heard from in years, such as shops I patronized in the early 2000s when I lived in Missouri and Florida, have suddenly rediscovered my email address.

virus image photo by Harris A, et al. Released by the US gov under the public domain

It’s great that so many businesses are being proactive in closing to protect employees and guests. It’s also a smart move to offer free deliveries and curbside pick up.

But that’s not what I need right now.

As much as I love shopping for wine, a barrage of “BUY! BUY! BUY!” is going to get a quick ‘delete.’ At worst, it may even prompt me to unsubscribe. That’s because even though I do want to support small businesses, it’s just not where my head is at the moment.

Instead, my thoughts are taken up with concerns on how my high-risk dad is doing 5000 miles away. Or whether my sisters are going to be laid off and need help with bills as they juggle homeschooling their kids. Not to mention my own quarantine situation here in Paris.

So when I go to my inbox or social media feeds, I’m looking for something that I desperately need.

A distraction.

Something to do or look forward to that breaks me out of this rut of endless bad news and worry. I need something that feels somewhat normal even though every single thing around me feels alien and bizarre.

The emails and social media posts that resonate the most with me right now are ones that give me an outlet to not think about Coronavirus for a moment. Yet, I fret that in the desire to do something (and drum up sorely needed sales), many businesses are going overboard. It’s not a bad idea to want to communicate to customers. Nor is it misguided to let folks know that you’re still open for business even in a reduced capacity.

But it’s more about how you go about it.

1.) Drop the Form Letter Speak

I’m going to splice together text from several different emails I’ve received this week. Even though some are from wineries and others from wine shops, I doubt many will pick out the splicing because they all sound pretty much the same.

Dear Friends,

During these challenging times, we’re are so grateful for the overwhelming heartfelt support from you — our amazing customers. We would like to announce the following steps that we are taking in response to the Coronavirus (COVID-19) outbreak in the community. The well-being of our staff, customers, and the community remains our top priority, and we will continue to adapt and adjust these measures due to the evolving circumstances.

In compliance with the California public health mandate, our tasting rooms are temporarily closed. We appreciate everyone’s patience and understanding during this unprecedented time.

The positive news is that the rest of the business is up and running. If you’d like to place an order, you can do so online, or by speaking to one of the team. Whether you are self-isolating, lying low or just love good wine, keep your spirits up and enjoy FREE delivery.

Please stay safe and healthy, follow CDC guidelines, and we’ll all make it through this together.

Sincere thanks for all of your support!

Your customers have likely already received at least a dozen of these emails with several more still to come.

If someone is going to know exactly what an email says before they open it, it’s not an effective email. Businesses must find ways to break out of the formula. One way is to turn it back to the customer with a personal touch. Such as:

Dear Amber,

How are you holding up? As you may have heard, our tasting room is temporarily closed. But our staff has been coming in each day to check in on our wine club members. Please feel free to call or email us if you just want to chat, have questions about what we’re doing at the winery, or even need some wine sent your way. We’ll figure something out…

Think of how different it feels to receive the second email as opposed to the first. They both basically convey the same thing. (Hey, our tasting room is closed, but we’re still here and can get you some wine!) But the first feels formulaic while the second feels sincere and empathetic.

2.) Offer more than just wine to buy and free delivery

Maslow's Hierarchy of Needs image by 	FireflySixtySeven. Uploaded to Wikimedia Commons under CC-BY-SA-4.0

Yes, we all love wine. But right now, we need a little more than free shipping.


I wrote before about Maslow’s Hierarchy of Needs in the context of wine education, but let’s go back to its traditional use. Because, truthfully, wine really doesn’t have a ready place in the pyramid.

You have to realize that most all your customers are going to be focusing a lot on those bottom tiers of physiological and safety needs. But as more communities get locked down in isolation, that middle tier of needing communication and connection (belonging) is going to be more prominent.

This is when wineries and wine shops need to offer more than just their products. They need to offer themselves. We always talk about how the wine industry is a people-oriented business. That’s never going to ring more true than it will over the next several months.

Now is the time to think outside the box about how to reach consumers–not just to sell, but to connect. Numerous creative ideas are emerging from forward-thinking wineries like Kendall-Jackson which is planning a series of virtual concerts, cooking classes & yoga.

Several wineries such as St. Supéry are launching virtual tastings. While this runs the risk of being overdone, it’s a starting point for other creative ways to utilize platforms such as Facebook Live, Discord or Zoom to interact with consumers.

But there are so many other ideas that can be explored.

Movie night with your own Mystery Science Theatre 3000-type Rifftrax.

By Source (WP:NFCC#4), Fair use, https://en.wikipedia.org/w/index.php?curid=60496972

Wine + indulging your inner Tom Servo & Crow = a hella fun time.


I would love to be in a Zoom room listening to winemakers riffing films like Sideways, A Walk in the Clouds, Wine Country, Bottle Shock, A Good Year, etc. The awesomeness potential could be off the charts.

And it’s fairly simple to do, not requiring the purchasing of any movie rights. Select a movie that is currently available on Netflix, Amazon Prime, Hulu or even YouTube. Pick a date and time where folks can start watching at the same point. Encourage them to keep the movie on mute and then have fun drinking and riffing.

Virtual Book Clubs

Independent bookstores and libraries are taking the lead on this, but there is no reason why wineries and wine shops can’t follow suit. With many titles available on eReaders, lots of folks are going to be turning to books for a change of pace. You can discuss popular wine books or something completely different. This could be done on a Facebook and Instagram thread or, better still, setting up an interactive Zoom room that folks can participate in face-to-face (virtually).

Wine Games

On Instagram, I do a Mystery Grape game utilizing the IG Story feature. Other bloggers such as Outwines, The Grape Grind and Bin 412 do similar games as well. It’s an easy platform that many wineries and wine shops can pick up.

Whether it be wine education games or silly scavenger hunts around the house, it’s all good fun for a few moments of distraction. And, honestly, it’s probably a better use right now of your Instagram than glamour shots of the vineyard and bottle porn.

While folks want diversions, you have to toe the line to avoid sounding tone deaf. Things aren’t very glamorous these days and likely won’t be for a while. It’s important to acknowledge the hardship and uncertainty even when you’re trying to provide other outlets.

Move wine classes online

Zoom screenshot

Robert Joseph, The Wine Thinker, and Polly Hammond of 5Forests are using Zoom to conduct their Real Business of Wine live streams. It’s a great medium for many virtual events.


This is especially important for wine shops to stay connected with the community. Many shops use their wine classes to help differentiate themselves from their competitors and build relationships with regular attendees. You can still have face to face interactions with your customers–just in a different format.

These classes should be free since you’re not providing wine and food. Though you could take a page out of the wineries’ virtual tasting book by offering a discounted package for delivery beforehand. But most people aren’t going to want to open up 6 to 8 wines at home. And you can’t bank on them having a Coravin.

So I would encourage you to build your classes around one bottle of wine to taste while listening and interacting with the instructor. The other bottles in a delivery pack could be “homework” for later to try at their leisure.

The important thing is to keep offering these classes–to keep offering that connection.

While it’s easy to get overwhelmed now, we’re all in this for the long haul.

It’s likely going to be several weeks, maybe even months, before things start feeling normal. Every wine business need to take that distant vision in their planning.

The craving for a distraction and normalcy is only going to grow. Wine can be both a blessing and balm during these troubling times. But wineries and wine shops need to do more than just ask for a sale.

They have to acknowledge the other needs that consumers have and find ways to deliver more than just a great bottle of wine.

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Sauvignon Gris — the key to making Napa Sauvignon Blanc interesting?

Note: All the wines reviewed here were samples provided on a press tour.

Sauvignon blanc grapes by Cserfranciska. Uploading to Wikimedia Commons under CC-BY-SA-4.0

Back in my retail days, premium Napa Sauvignon blanc was always some of the hardest wines to sell. I’d have fantastic producers like Araujo, Bevan,  Cakebread, Grgich Hills, Duckhorn, etc. sit on the shelf untouched. Even during the peak white wine season of summer, it took every bit of handselling savvy to get these bottles into baskets.

You’d think that good wine wouldn’t be that difficult to move, but Napa SB had two knocks against it.

1.) It’s a white Napa wine (usually) over $20 that’s not Chardonnay.
(Because, hey, why not get Chateau Montelena or Moone-Tsai Chard instead?)

2.) It’s a Sauvignon blanc over $20.
(Why spend more than Kim Crawford or Oyster Bay?)

Now I’m not saying that it’s impossible to sell a Napa Sauvignon blanc over $20.

Obviously, these bottles are selling somewhere (such as tasting rooms). But it’s a tough sell in many retail settings because of the way that most US stores are laid out.

Here you’ll often see varietal wines from New World regions like California, New Zealand, Chile and South Africa all grouped together. Napa Sauvignon blanc rarely seems like a compelling value when stocked among their more value-oriented peers. Even if a shop had a dedicated “California” or “American wine” section, these wines are still competing against sub-$20 options from Washington State, Sonoma, Monterey County, etc.

The few Napa bottles that manage to stay under that magical $20 mark–like St. Supery, Mondavi and Honig–tend to fare better. But even these wines regularly lose sales to other regions.

This is because, in the minds of many consumers, Napa Sauvignon blanc doesn’t have a distinctive style–only a distinctive price tag.

2017 Stags Leap Aveta sauvignon blanc
And while they’re more likely to swallow the Napa price for Chardonnay (and, of course, Cabernet Sauvignon), that halo effect rarely reaches the Sauvignon blanc aisle.

Instead, customers who are interested in spending top dollar for Sauvignon blanc are more likely to go over to the Old World aisles for Loire or White Bordeaux. Here, the premium pricing of Sancerre, Pouilly-Fumé and Pessac-Leognan doesn’t drag each other down. More importantly, they promise a unique regional identity–which is key.

Back in the varietal section, those few customers reaching for the top shelf are more apt to grab Cloudy Bay. Or maybe one of the few other high-quality New Zealand Sauvignon blanc wines that make their way to the US. Even if you don’t know the producer, seeing the words “Marlborough” and “New Zealand” on the label promises something distinctive.

What is Napa Sauvignon blanc promising?

Something less green and herbaceous than New Zealand? Maybe. Though some producers have been experimenting with things like early harvest, heavier crop load and canopy shading to create more NZ-like flavors.

Something with a lavish texture and noticeable oak influence? Perhaps. These tend to be the more expensive and highly rated examples of Napa Sauvignon blanc. But, again, you have the question of why should a consumer who’s looking to spend top dollar for that style not go with a Chardonnay or white Bordeaux instead?

Which brings us back to the muddled middle that premium Napa Sauvignon blanc finds itself in. It’s not a value-priced wine. But it’s not as distinctive as other premium white wine categories.

Napa has to deliver something compelling–something interesting–to merit those lofty prices.
SLD vineyards behind Quixote

Of course, Napa wine is always going to be premium priced because of the high cost of land here.

They can’t rely just on the name “Napa” or even the quality in the bottle. Yes, having an outstanding wine helps sell in the tasting room where people can try it for themselves. But you don’t always have that privilege on the sales floor or restaurant table. Those premium bottles have to be hand-sold by an enthusiastic wine steward or sommelier who has already been wowed by the wine.

Though here’s the rub.

Every steward and sommelier is going to have dozens upon dozens of bottles that they’re passionate about. Everything from geeky varieties, obscure regions, small-lot productions to wineries with great stories–they all need handselling. Even hand-sold wines need to find ways to stand out from the pack.

In search of interesting Napa Sauvignon blanc.

During my trip to the Stags Leap District, I had many showstopping wines. And, yes, that included some absolutely delicious Napa Sauvignon blanc.

I noticed a pattern that many of the best examples prominently featured the Sauvignon Musqué clone. This caught my attention as growers in the Arroyo Seco region of Monterey County are also using this clone to make some thoroughly intriguing wines.

Taylor Sauvignon blanc

A few of my favorites were:
2018 Taylor Family ($40) made from 100% Musqué clone from Yountville.
2017 JK Ilsley ($35) also from Yountville and majority Musqué.
2017 Stag’s Leap Wine Cellar Rancho Chimiles ($40) made from 86% Musqué. This was way more aromatic and textural than SLWC’s regular Aveta Sauvignon blanc ($26) that is only 8% Musqué.

But as delicious as those wines were, it’s hard to say that they were compelling enough to merit a $20+ price tag–especially compared to the similarly delicious Sauvignon Musqué from areas like Arroyo Seco that cost far less. Picturing these bottles sitting on the same retail shelf, it’s not hard to see the higher-priced Napa bottles gathering dust.

However, there was one Napa Sauvignon blanc-based wine that more than stood out as being worth every penny.

The Chimney Rock Elevage Blanc ($50).

I was already familiar with Elizabeth Vianna’s outstanding Cabernet Sauvignon. Nestled in the southern end of the Stags Leap District, neighboring Clos du Val and one of Shafer’s vineyards, this is obviously prime red wine territory. But instead of offering the typical Carneros Chardonnay that is omnipresent in Napa, Chimney Rock’s flagship white is a fruit-forward but elegant white Bordeaux style blend–with a twist.

Chimney Rock exterior

Bordeaux-style wine made by a Brazilian winemaker at a Cape Dutch-inspired winery in the heart of Napa. There’s a lot going on at Chimney Rock and it’s all delicious.

Vianna has never been a fan of Semillon from Napa. Compared to Bordeaux, Semillon gets too lush and fat here. Now winemakers could do a juggling act with early harvests (like they do in the Hunter Valley) to retain acidity. But while that may work for a low alcohol varietal wine requiring long term aging, it’s not necessarily the ideal match for adding depth to Napa Sauvignon blanc.

Instead, Vianna and her predecessor, Doug Fletcher, fell in love with the “secret ingredient” hidden in many of the best white Bordeaux–Sauvignon gris.

Chateau Palmer in Margaux; Haut Brion, Smith Haut Lafitte and Pape Clement in Pessac-Leognan; Valandraud, Fombrauge and Monbousquet in St. Emilion. Depending on the vintage, you’ll often find anywhere from 5% up to 50% (2018 Blanc de Valandraud) of Sauvignon gris in these highly-acclaimed wines.

So what the heck is Sauvignon gris?

Jancis Robinson, Julia Harding and José Vouillamoz’s Wine Grapes notes that Sauvignon gris is a color mutation of Sauvignon blanc. Similar to the Pinot gris mutation of Pinot, it’s not known precisely where Sauvignon gris first emerged.

One possibility is the Loire, where the grape is known as Fié. Ridiculously low yielding, the vine was almost wholly lost to phylloxera as producers replanted with other varieties. It’s only recently, with the rediscovery of abandoned old vine vineyards such as Jacky Preys’ site in Mareuil-sur-Cher, that Sauvignon gris is getting another look.

Compared to Sauvignon blanc, Sauvignon gris tends to have slightly thicker skins often with a pink hue. It produces wines of medium-plus to high acidity with pronounced, concentrated flavors of melon, mango, stone and citrus fruit as well as a robust floral component. In the cooler climates of the Loire, it can add some subtle herbaceous notes though it rarely gets as green as Sauvignon blanc.

In addition to the Loire and California, producers in Chile, Argentina, Uruguay, Moldova and New Zealand are also experimenting with Sauvignon gris.

A tasting of three Chimney Rock Elevage Blanc

Kenneth Friedenreich & Elizabeth Vianna

Tasting the Elevage Blanc and other Chimney Rock wines with Elizabeth Vianna and Kenneth Friedenreich, author of Oregon Wine Country Stories.

The winemaking of Elevage Blanc is very Bordeaux-like with a mixture of barrel fermentation and stainless steel using several yeast stains for complexity. The barrel component (usually around 1/3 new French and 1/3 neutral) sees frequent bâttonage beginning with 3-4 times a week and then gradually decreasing. The wine often goes through malolactic fermentation for stability. Depending on the vintage, around 3000 cases a year are made.

2008 Elevage Blanc – 70% Sauvignon blanc, 30% Sauvignon gris

Medium-plus intensity nose of tropical fruit with a savory, smokey component. Proscuitto wrapped melon-balls comes to mind. Along with the melon is some noticeable spiced pear.

On the palate, the pear and oak spices (nutmeg, clove) come through with a little cardamon. The slightly salty, savory, smokey notes are there as well but less pronounced than they were on the nose. The full-bodied mouthfeel is well balanced with medium-plus acidity–giving a lot of life to this wine. But the moderate finish lingering on the spice shows that its time is nearing the end. Still quite impressive for a 10+-year-old white wine.

2014 Elevage Blanc – 54% Sauvignon gris, 46% Sauvignon blanc

High-intensity nose. Intense fresh and grilled peaches. Less noticeable oak than the 2008 with the smokiness being more flinty. This one was also the most floral of the three with a mixture of elderflower and white lilies. Very mouthwatering bouquet.

On the palate, the peaches carry through joined by apples that also have a grilled component. Again, the oak is far less noticeable with maybe some subtle vanilla creaminess to go with the full-bodied richness. However, the high acidity keeps this wine well in check. The mouthwatering grilled peaches continue throughout the long finish. The highest proportion of Sauvignon gris and one of the best wines I had on the entire trip.

2016 Elevage Blanc – 79% Sauvignon blanc, 21% Sauvignon gris

Medium-plus intensity nose–apple and citrus-driven (star fruit, lemon). It’s the only one of three without a smokey, savory component. However, the oak is noticeable with pastry dough and clove spice. With air, tropical mango emerges as well as very ripe apricot.

On the palate, the toasty pastry and ripe tree fruit (apple & apricot) carry through. While not as heavy and oaky as a Chard, this one definitely feels the weightiest with the pastry tart element. Medium-plus acidity helps keep the full-bodied wine balanced. It also highlights more of the citrus flavors from the nose, bringing some pomelo to the party. Those more defined fruits offset the oak flavors, letting the citrus dominant the medium-plus length finish.

Takeaways

2014 Elevage Blanc

Definitely was one of my top wines of 2019. Such a stellar white that still has several years to go.

While 2014 was my clear favorite, each of these Elevage Blancs was well worth a premium $50 price. They had complexity with each vintage showing its own distinct and unique personality.

It’s clear that Sauvignon gris, itself, adds interesting elements when blended with Sauvignon blanc that you don’t always get with Semillon or Muscadelle in white Bordeaux. Most notable for me was how Sauvignon gris seems to deal with oak, steering the wine towards more savory flavors as opposed to just “oaky” notes.

In contrast, I feel like Semillon and Sauvignon blanc tend to absorb oak flavors like a sponge–making the wine feel more Chardonnay like. It was notable that as the quantity of SG decreased, the oak in the Elevage Blanc became more noticeable.

Blend vs. Varietal

Only the 2016 vintage of Elevage Blanc could be labeled as a varietal Sauvignon blanc. But maybe ditching the varietal designation is the answer to avoiding that muddled middle which plagues these Napa white wines? While a New World “white blend” aisle probably doesn’t get as much traffic as the Sauvignon blanc section, it doesn’t come with the baggage either.

A premium Napa white blend isn’t competing with the value-driven options from New Zealand, Chile and elsewhere. Instead, it can pull more of the “halo effect” of the Napa name as it stands out from various white blends from Lodi, Paso Robles, Sonoma, Washington State, etc.

There is still the question of regional identity, but not many regions have staked a claim to Sauvignon gris. No matter which style you go with–crisp, stainless or lavish, oak-driven–Sauvignon gris adds its own “twist” to the wine. This is something that Napa can sink its teeth into, crafting a distinct regional style of Sauvignon blanc/Sauvignon gris blends.

Though, they better hurry before someone else beats them to the punch.

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Wine Shops’ Biggest Mistake

On Reddit, there’s an interesting thread by a retail manager seeking advice about what consumers want in a wine shop. There’s a lot of replies focusing on selection, staff training and holding frequent tastings–which all good wine shops should do.

Wine shop photo by Bjørn Erik Pedersen. Uploaded to Wikimedia Commons under CC-BY-SA-3.0

But the biggest mistake that wine shops make, regardless if they’re a boutique indy or big box retailer, is not hiring the right people.

Too often wine shops think they need to hire either:
A.) “Wine People” who are super knowledgeable about wine and love sharing that passion with customers.

B.) Salespeople with smooth selling skills that can sling bottles to anyone.

But what they really need is C.) People who genuinely like LISTENING and helping other people.

What makes or breaks every wine shop (or winery tasting room for that matter) is the abundance or lack of empathic listeners.

Wait! What’s wrong with hiring “wine people”?

Wine people are great. They’re my tribe and this post isn’t a criticism of them. But I’ve spent a lot of years working retail and many more as a consumer. While I’ve encountered many wine people and salespeople at shops, only around a third of them knew how to engage me enough to open up my wallet and eagerly want to come back to their stores.

Diogenes statue in Sinop photo by Michael F. Schönitzer. Uploaded to Wikimedia Commons under CC-BY-SA-4.0

Who’s a good boy? Who’s a good listener?

That’s because wine and salespeople spend far too much time talking than they do listening. It becomes all about sharing their passion and their knowledge about the wine instead of cultivating the customer’s own passion.

As the famous Diogenes quote begins, “We have two ears and only one tongue…”. Even though the tongue is so important to us in the wine industry, sometimes we do need to give it a break.

Yes, it’s great that you’re passionate about wine and want to share that passion with customers.

Yes, it’s wonderful that you can describe all the ways that South African Cap Classique is similar and different from Champagne.

But knowing all the crus of Beaujolais is not going to help you connect to a customer who would probably be happier walking out of your store with a fleshy California Pinot or Spanish Garnacha.

Only empathetic listening–asking more questions instead of telling more details, seeking to understand the customer rather than trying to get the customer to understand the wine–truly “builds relationships.”

And isn’t that the goal of every wine shop? To build enduring and lasting relationships with customers?

An empathic listener is worth more to a wine shop than an MW or MS.

Wine knowledge can be taught. Good wine shops should never scrimp on their staff training programs.

Poster from the CENTRAL COUNCIL FOR HEALTH EDUCATION, Ministry of Health, HMSO in UK. Uploaded to Wikimedia Commons under PD-scan (PD-UKGov

Thankfully not how passion for wine is spread.

And while, yes, passion is contagious, it’s not an airborne contagion. It doesn’t get picked up in the mouth spray of words.

Passion needs to be ingested. It needs to be consumed–which requires a deliberate action on the consumer’s part. But that action is only going to be taken after developing genuine trust in the person trying to share that passion pill with you.

And how much do you trust someone that is a poor listener?

A tip for pegging the empathic listener in your wine shop.

Whether you’re doing a hiring interview or staff evaluation, my favorite trick is to do a blind tasting with them. But the key is to tell the person that you are blinding them on one of your absolute favorite wines.

The Wine People will be caught up in the blind tasting part. They’re going to be trying to guess what it is and maybe showing off their knowledge.

The Salespeople will be zeroing in on what they think are the best parts of the wine. That’s because they’re looking for angles and thinking of how they would be selling it.

The Empathic Listener will be focusing on figuring out what you like about the wine and asking questions about it.

The good news is that empathetic listening can be taught. Though I’ll admit it’s not easy. As a wine person myself, it took me a long time on the sales floor to retrain my instincts. I always wanted to go full throttle in sharing all the fantastic details and stories about the wines I was passionate about.

The best tool I’ve found is to keep that Diogenes quote top of mind and regularly repeat it.

“We have two ears and only one tongue in order that we may hear more and speak less.”

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Thought Bubbles – How to Geek Out About Champagne

By Joseph Faverot - [1], Public Domain, on Wikimedia CommonsLast week I got into a bit of a tizzy over some ridiculous things posted by a so-called “Wine Prophet” on how to become a “Champagne Master.” See Champagne Masters and their Bull Shit for all the fun and giggles.

But despite the many failings of Jonathan Cristaldi’s post, he did dish out one excellent piece of advice. To learn more about Champagne, you have to start popping bottles. I want to expand on that and offer a few tidbits for budding Champagne geeks.

I’m not going to promise to make you a “Champagne Master”–because that is a lifelong pursuit–but I will promise not to steer you towards looking like a buffoon regurgitating nonsense about Marie Antoinette pimping for a Champagne house that wasn’t founded till 40+ years after her death.

Deal? Alright, let’s have some fun.

1.) Start Popping Bottles!

Pretty much you can stop reading now. I’m serious. Just try something, anything. Better still if it is something you haven’t had or even heard of before. Pop it open and see what you think.

They say it takes 10,000 hours to master anything so take that as a personal challenge to start getting your drink on. Well actually that 10,000-hour thing has been debunked, but mama didn’t raise a quitter.

Though seriously, if you want to make your tasting exploration more fruitful, here are some tips.

Make friends with your local wine shop folks

They pretty much live and breath the wines they stock. They know their inventory. The good ones also have a passion to share their love and knowledge with others. Admittedly not every shop is great but go in, look around, ask questions and see if you find a good fit. Finding a great local wine shop with folks whose opinions you trust is worth its weight in gold for a wine lover. Once you’ve found that, the door is open for you to discover a lot of fantastic bottles that will only enrich your explorations.

Learn the differences between négociant houses, grower-producers and co-operatives
On Wikimedia Commons under PD-US from United States Library of Congress's Prints and Photographs division under the digital ID ppmsca.05590.

Online retailers can be helpful as well but sometimes it’s good to have a face to put with a bottle.

In Champagne, you can often find on the label a long number with abbreviations that denote what type of producer made the Champagne.

NMnégociant manipulant, who buy fruit (or even pre-made wine) from growers. These are the big houses (like the LVMH stable of Moët & Chandon & Veuve Clicquot) that make nearly 80% of all Champagne produced. These Champagnes aren’t bad at all. Most are rather outstanding.

But the key to know is that while there are around 19,000 growers, the Champagne market is thoroughly dominated by several large négociant houses. Chances are if you go into a store (especially a grocery store or Costco), these wines are likely going to be your only options. You should certainly try these wines. However, it’s worth the leg work to find the whole wide world of Champagne that exists beyond these big names. This is a huge reason why making friends at the local wine shop (who often stock smaller producers) is a great idea.

But here is where it gets exciting.

RMrécoltant manipulant, who make wine only from their own estate fruit. These are your “Grower Champagnes” and while being a small producer, alone, is not a guarantee of quality, exploring the wines of small producers is like checking out the small mom & pop restaurants in a city instead of only eating at the big chain restaurants. You can find a lot of gems among the little guys who toil in obscurity.

CMcoopérative-manipulant, who pool together the resources of a group of growers under one brand. This is kind of the middle ground between true Grower Champagne and the big négociant houses. Some of these co-ops are small and based around a single village (like Champagne Mailly) while others cover the entire region (like Nicolas Feuillatte which includes 5000 growers and is one of the top producers in Champagne). Some of these are easier to find than others, but they are still worth exploring so you can learn about the larger picture of Champagne.

An example of a négociant (NM on left) and grower (RM on right) label.

Pay attention to sweetness and house style

While “Brut” is going to be the most common sweetness level you see, no two bottles of Brut are going to be the same. That is because a bottle of Brut can have anywhere from Zero to up to 12 grams per liter of sugar. Twelve grams is essentially 3 cubes of sugar. Then, almost counter-intuitively, wines labeled as “Extra Dry” are going to actually be a little sweeter than Brut. (It’s a long story)

By Kici, Released on Wikimedia Commons under public domain

Though to be fair, if they served Champagne at McDonald’s, I would probably eat there more often. It is one of the best pairings with french fries.

This is important to note because while Champagne houses often won’t tell you the dosage (amount of sugar added at bottling) of their Bruts, with enough tasting, you can start to discern the general “house style” of a brand.

For instance, the notable Veuve Clicquot “Yellow Label” is tailor-made for the sweet tooth US market and will always be on the “sweeter side of Brut” (9-12 g/l). While houses such as Billecart-Salmon usually go for a drier style with dosages of 7 g/l or less. If you have these two wines side by side (and focus on the tip of your tongue), you will notice the difference in sweetness and house style.

The idea of house style (which is best exhibited in each brand’s non-vintage cuvee) is for the consumer to get a consistent experience with every bottle. It’s the same goal of McDonald’s to have every Big Mac taste the same no matter where you are or when you buy it. All the dominant négociant houses have a trademark style and some will be more to your taste than others.

Explore the Grand Crus and vineyard designated bottles

While Champagne is not quite like Burgundy with the focus on terroir and the idea that different plots of land exhibit different personalities, the region is still home to an abundance of unique vineyards and terroir. You can best explore this through bottles made from single designated vineyards. However, these can be expensive and exceedingly hard to find.

Quite a bit easier to find (especially at a good wine shop) are Grand Cru Champagnes that are made exclusively from the fruit of 17 particular villages. There are over 300 villages in Champagne but over time the vineyards of these 17 villages showed themselves to produce the highest quality and most consistent wines. All the top prestige cuvees in Champagne prominently feature fruit from these villages.

To be labeled as a Grand Cru, the Champagne has to be 100% sourced only from a Grand Cru village. It could be a blend of several Grand Cru villages but if a single village is featured on the front of the label (like Bouzy, Mailly, Avize, Ambonnay, etc) then it has to be only from that village. Since the production of the Grand Cru villages represents less than 10% of all the grapes grown in Champagne, you would expect them to be somewhat pricey. That’s not the case. Many small growers have inherited their Grand Cru vineyards through generations of their families and can produce 100% Grand Cru Champagnes for the same price as your basic Champagnes from the big négociant house.

Well worth the hunt

They may be a little harder to find than the big négociant houses, but Grand Cru Champagnes from producers like Pierre Peters, Franck Bonville, Pierre Moncuitt, Petrois-Moriset, Pierre Paillard and more can be had in the $40-60 range.

While not as terroir-driven as single vineyard wines, tasting some of the single-village Grand Crus offers a tremendous opportunity to learn about the unique personality of different villages in Champagne and is well worth the time of any Champagne lover to explore.

2.) Great Reading Resources

Truthfully, you can just follow the advice of the first step and live a life of happy, bubbly contentment. You don’t need book knowledge to enjoy Champagne–just an explorer’s soul and willingness to try something new. But when you want to geek out and expand your experience, it is helpful to have robust and reliable resources. There are tons of great wine books dealing with Champagne and sparkling wine but a few of my favorites include:

A few favs

The Five Essential Books On Champagne, Plus One For the Wine Prophet

Tom Stevenson and Essi Avellan’s Christie’s World Encyclopedia of Champagne & Sparkling Wine — The benchmark reference book written by the foremost authorities on all things that sparkle.

Peter Liem’s Champagne [Boxed Book & Map Set] — This set ramps up the geek factor and dives deeper into the nitty-gritty details of Champagne. The companion maps that shows vineyards and crus of the region are enough to make any Bubble Head squeal.

David White’s But First, Champagne — A very fresh and modern approach to learning about Champagne. It essentially takes the Christie’s Encyclopedia and Peter Liem’s opus and boils it down to a more digestible compendium.

Robert Walter’s Bursting Bubbles — Thought-provoking and a different perspective. You can read my full review of the book here.

Don & Petie Kladstrup’s Champagne: How the World’s Most Glamorous Wine Triumphed Over War and Hard Times — One of my favorite books, period. Brilliantly written work of historical non-fiction about the people who made Champagne, Champagne. If you ever wondered what was the big deal about people calling everything that has bubbles “champagne,” read this book about what the Champenois endured throughout their history and you will have a newfound respect for what the word “Champagne” means.

Ed McCarthy’s Champagne for Dummies — A little outdated but a quick read that covers the basics very well. I suspect that if the “Wine Prophet” read this book, he wouldn’t have had as many difficulties understanding the differences between vintage and non-vintage Champagnes.

3.) Next Level Geekery

As I said in the intro, the pursuit of Champagne Mastery is a lifelong passion and you never stop learning. Beyond the advice given above, some avenues for even more in-depth exploration includes:

The Wine Scholar Guild Champagne Master-Level course — I’ve taken the WSG Bordeaux and Burgundy Master courses and can’t rave enough about the online programs they have. Taught by Master Sommeliers and Masters of Wine, the level of instruction and attention to detail is top notch. They also offer immersion tours to the region.

Jancis Robinson’s Purple Pages — This Master of Wine is one of the most reliable sources for information and tasting notes on all kinds of wine but particularly for Champagne.

Allen Meadow’s Burghound — While Burgundy is Meadow’s particular focus, he does devote a lot of time reviewing and commenting on Champagne and, like Robinson, is a very reliable source. But the caveat for all critics is to view them as tools, rather than pontiffs.

Visit Wineries
By Webmasterlescordeliers - Own work, CC BY-SA 3.0, on Wikimedia Commons

If you get a chance to riddle, it will be enjoyable for the first couple of minutes. Then you realize how hard of a job it is.

Even if you can’t visit Champagne itself, chances are you are probably near some producer, somewhere who is making sparkling wine.

Throughout the world, producers making bubbly. From African wineries in Morocco, Kenya, Zimbabwe and South Africa; Asian wineries in China and India; to more well known sparkling wine producing countries in Australia, Argentina, Chile, United Kingdom and Eastern Europe–the possibilities are near endless.

Even in your own backyard

In the United States, there is not only a vibrant sparkling wine industry in the traditional west coast regions of California, Oregon (Beaver State Bubbly) and Washington State but also New Mexico, Missouri, New York, Virginia, Michigan, Ohio, Texas, Georgia, Colorado and more.

While they may not be doing the “traditional method,” there is still benefit to visiting and tasting at these estates. At small wineries where the person pouring could be the owner or winemaker themselves. These experiences can give you an opportunity to peek behind the curtain and see the work that happens in the vineyard and winery. As beautiful of a resource that books and classes are, there is no substitute for first-hand experience.

So have fun and keep exploring!

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